Jobs at Karbon

Own and scale Karbon’s global talent acquisition function as a player-coach. Lead recruiters, personally close roles, establish data-driven forecasting and performance systems, improve candidate experience and processes, and provide executive visibility into recruiting KPIs. Partner with leaders to align hiring priorities, coach the team, maintain high talent standards, manage recruiting vendors, and integrate AI tools to improve efficiency and hiring outcomes.

Manage the full SaaS sales cycle for mid-market accounting firms, including prospecting, lead qualification, outbound engagement, discovery, demonstrations, pipeline development, forecasting, and closing new business. Use consultative selling to communicate Karbon’s value, maintain accurate Salesforce and Gong records, and leverage AI tools such as ChatGPT and Gemini for research and follow-up. The role is remote within the United States and requires consistently exceeding quota.

Lead end-to-end product design initiatives for complex B2B SaaS experiences. Partner with Product and Engineering to define problems, prototype with AI-assisted tools, validate concepts with customers, and refine production-ready designs in Figma. Apply LLMs throughout the design workflow, contribute to design systems, shape platform-wide standards, and mentor other designers while balancing strategic thinking with hands-on execution.

Lead end-to-end product design initiatives for Karbon’s B2B SaaS platform. Responsibilities include defining problems, using LLMs and AI-assisted tools for research and prototyping, validating concepts with customers, refining production-ready designs in Figma, and contributing to design systems. The role partners closely with Product and Engineering, operates autonomously on complex problems, and improves platform-wide design quality and consistency.

Lead and develop a data and analytics engineering team, guiding Scrum delivery, technical excellence, operational reliability, and cross-functional collaboration. The role manages product priorities, technical debt, quality, observability, and incident practices while supporting scalable data platforms and multi-cloud data warehouse migrations. It also champions AI-assisted development, distributed systems, data integrity, and continuous improvement across engineering processes.

Lead a team of eight frontend and backend engineers building engagement, billing, invoicing, payments, and collections capabilities. Responsibilities include hiring and developing engineers, improving technical quality and delivery speed, guiding architecture and migrations, owning reliability and observability, and partnering with Product and technical leaders. The role requires strong distributed-systems knowledge, data-integrity expertise, and effective communication across globally distributed teams.

Lead enterprise customer implementations from onboarding and data migration through configuration, training, change management, and adoption. Manage project plans, milestones, risks, stakeholder communications, workshops, and executive relationships while ensuring data integrity and measurable customer value. Collaborate with Sales, Customer Success, Product, and Support, using AI tools to improve planning, communications, and workflow optimization.

Lead end-to-end onboarding and implementation projects for small and mid-sized accounting firms. Manage project plans, data migration, configuration, training, stakeholder communication, change management, risk mitigation, and customer handoffs. Guide customers on workflow best practices, ensure data integrity, promote adoption, and help customers achieve measurable value from the Karbon platform while collaborating with Sales, Customer Success, Product, and Support.

Partner with Engineering and Product leadership to deliver strategic HR support: use AI-powered people analytics to surface insights, lead complex employment relations and compliance, coach leaders on org design and workforce planning, run HR projects, and partner with People Ops and Talent to deliver a seamless global employee experience.

Partner with Engineering and Product leaders to proactively shape the people agenda using AI-powered people analytics, manage complex employment relations, ensure compliance with Australian employment law and WHS, drive HR projects, coach leaders through org design and change, and collaborate with People Ops and Talent to deliver a seamless employee experience.

Build and scale AI automations, agents, data pipelines, governance, spend dashboards, ROI metrics, and internal AI tooling. Manage Claude access, connector security reviews, AI champions, documentation, training, and executive reporting. Partner across departments to deploy production software, measure adoption and cost, and ensure teams own the tools they use.

Own a portfolio of accounting firms as the commercial and strategic customer success leader. Drive onboarding value realization, renewals, expansion, adoption, retention, and revenue growth. Build executive relationships, success plans, ROI analyses, renewal forecasts, and churn save plans. Use customer data, health metrics, AI tools, and analytics to identify risks and opportunities. Collaborate with Sales, Product, Engineering, Marketing, Implementation, Support, and Education teams to improve customer outcomes and influence roadmap priorities.

Own a portfolio of accounting-firm customers, driving retention, renewals, expansion, adoption, and measurable business outcomes. Build executive relationships, success plans, ROI cases, and renewal forecasts; identify churn risks and expansion opportunities using customer data and analytics. Collaborate with Sales, Product, Engineering, Marketing, Implementation, Support, and Education teams to improve customer outcomes and influence product priorities. The role requires strong commercial ownership, strategic communication, cross-functional leadership, and periodic travel.

Prospect for upsell and new-business opportunities through cold calling, email, social media, and other outbound channels. Qualify prospects, schedule discovery calls for Account Executives, achieve daily activity and sales targets, maintain CRM records, understand customer needs, nurture relationships, monitor market trends, and use AI tools to improve outbound sales processes.

Partner with accounting firms to design and optimize workflows in Karbon. Lead or support end-to-end implementations, including discovery, configuration, onboarding, training, milestone management, change management, and adoption. Provide practical accounting-firm workflow guidance, facilitate customer workshops, collaborate cross-functionally, and use AI tools to improve template design, documentation, and workflow optimization.

Lead enterprise customer onboarding and implementations for Karbon: manage project plans, data migrations, training, change management, and stakeholder communications to drive adoption and measurable ROI. Collaborate with Sales, Product, and Support and use AI tools to optimize processes.

Karbon invites interested candidates to join their Talent Community for future job openings, encouraging diversity and direct applications.