Platform Engineer II - End User Technology

Reposted 3 Days Ago
Be an Early Applicant
Quincy, MA
In-Office
75K-129K Annually
Mid level
AdTech • eCommerce • Food • Marketing Tech • Retail
We provide cutting-edge, seamless omnichannel experiences for customers—no matter when, where or how they choose to shop
The Role
As an End User Technology Technician, you will maintain, troubleshoot, and support applications and systems, ensuring smooth technical operations.
Summary Generated by Built In
Category/Area of Expertise: IT & Technology
Job Requisition: 454233
Address: USA-MA-Quincy-1385 Hancock Street
Store Code: Infrastructure - End User (5118592)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
As a End User Technology Technician at Ahold-Delhaize USA, you will be responsible for testing, maintaining, troubleshooting, and repairing various applications, equipment and systems. You will work closely with other team members to ensure that all technical operations run smoothly and efficiently. This role requires excellent communication, problem-solving skills, attention to detail, and the ability to work independently.
Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations are Salisbury, NC; Chicago, IL; Quincy, MA.
Applicants must be currently authorized to work in the United States on a full-time basis.
Key Responsibilities:
  • Perform routine maintenance and updates on applications and systems.
  • Diagnose and repair technical issues promptly.
  • Install and configure new equipment and systems.
  • Maintain accurate records of maintenance and repairs in Service Now CMDB.
  • Collaborate with other team members to improve processes and efficiency.
  • Ensure compliance with safety regulations and standards.
  • Provide technical support and training to staff as needed.

Qualifications:
  • Associate's degree or technical certification in a related field.
  • Proven experience as a technician or in a similar role.
  • Strong knowledge of Microsoft and Collaboration applications and tools best in the industry, understanding technical systems and equipment.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to work independently and as part of a team.
  • Proficiency in using diagnostic tools and equipment.
  • Good communication and interpersonal skills.

ME/NC/PA/SC Salary Range: $ 75,040 - $112,560
IL/MA/MD Salary Range: $ 86,320 - $129,480
All ADUSA job offers take multiple factors into consideration including, but not limited to salary range, internal equity, a candidate's qualifications, geographic region, job-related knowledge and skills.
This position is eligible for an incentive bonus based on company performance as provided by the plan terms and governing documents.
#LI-CW1 #LI-Hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Top Skills

Collaboration Applications
Microsoft Applications
Service Now
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The Company
HQ: Chicago, IL
10,000 Employees
Year Founded: 2018

What We Do

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds, ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage, care, integrity, teamwork and humor, we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change, take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies.

As part of the largest grocery retail group on the East Coast, we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system, nourishes local communities, and creates a better world.

Why Work With Us

We love fresh perspectives, not just fresh produce. We believe that an inclusive workplace fosters creativity, accelerates innovation, and helps us create an even better product. At Ahold Delhaize USA, you’ll find coworkers who are caring and committed, and who focus on dreaming big and getting things done.

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Ahold Delhaize USA Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
HQChicago, IL
Carlisle, PA
Landover, MD
Mauldin, SC
Quincy, MA
Salisbury, NC
Scarborough, ME
Learn more

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