Physician Liaison - Charlevoix/Gaylord

Posted 11 Days Ago
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Gaylord, MI, USA
Hybrid
Mid level
Healthtech • Software
The Role
Serves as a regional relationship manager and market growth partner for Munson Healthcare’s physician network. Builds relationships with physicians, APPs, and practice staff; improves provider engagement, referral performance, and network growth. Manages a geographic portfolio independently, analyzes referral and access data, supports strategic initiatives, and collaborates with system leadership and service lines to improve provider experience and healthcare delivery alignment.
Summary Generated by Built In
Company Description

More Than Just Care, It’s Community  

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.  

If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You  

  • Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. 

  • Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.  

  • Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. 

  • Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings  

Job Description

A Day in the Life 

  • The Provider Liaison serves as a strategic relationship manager, market growth partner, and key representative of Munson Healthcare within the Munson Healthcare Physician Network. This role acts as a critical connector between provider practices, system leadership, and service lines, driving alignment, growth, and an enhanced provider experience.

  • The Provider Liaison is responsible for regional provider engagement, referral performance, and network growth.

  • This position maintains primary responsibility for a designated geographic region, requiring independent account management, strong market knowledge, and cross-functional collaboration. The Provider Liaison works closely with stakeholders to ensure alignment with enterprise priorities while contributing to system wide consistency and growth initiatives.

  • The ideal candidate is relationship-driven, strategically minded, and results-oriented, with a strong understanding of provider practice operations, referral dynamics, and healthcare delivery systems.

Qualifications

What’s Required  

  • Bachelor’s degree in business administration, healthcare, marketing, or related field required
  • Minimum of 3-5 years of healthcare experience required, with preference for:
    • Physician practice or ambulatory operations
    • Provider relations, network development, or growth strategy
  • Demonstrated understanding of provider workflows, referral processes, access challenges, and patient flow
  • Experience supporting or driving growth initiatives, referral strategy, or provider engagement efforts strongly preferred
  • Proven ability to influence, engage, and build relationships with physicians, advanced practice providers (APPs), and office staff
  • Strong analytical, communication, facilitation, and project management skills
  • Ability to independently manage a regional portfolio and execute strategic initiatives
  • Proficiency with healthcare systems, referral tools, and data platforms to support decision-making

Additional Information

Are you Munson Material? Apply today! 

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

Skills Required

  • Bachelor’s degree in business administration, healthcare, marketing, or a related field
  • Three to five years of healthcare experience
  • Understanding of provider workflows, referral processes, access challenges, and patient flow
  • Experience in physician practice or ambulatory operations
  • Experience in provider relations, network development, or growth strategy
  • Experience supporting or driving growth initiatives, referral strategy, or provider engagement efforts
  • Ability to influence, engage, and build relationships with physicians, advanced practice providers, and office staff
  • Strong analytical, communication, facilitation, and project management skills
  • Ability to independently manage a regional portfolio and execute strategic initiatives
  • Proficiency with healthcare systems, referral tools, and data platforms
  • Compliance with required measles, mumps, rubella, varicella, and influenza vaccination policies, unless an approved exemption applies
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The Company
HQ: Traverse City, MI
4,529 Employees
Year Founded: 1915

What We Do

Excellence. Positivity. Teamness. Creativity. Exceptional Experiences. These are the values that define how we show up for our patients, our communities, and each other. Being Munson Material isn’t about fitting into a mold. It’s about what drives us each and every day as we care for others and one another. Whether you’re scrubbing in as an RN or serving from behind the scenes, if you aspire to be part of something different, while making a difference, there's a place for you here. Ready to find your fit? Join our talented team today.

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