Phone Sales Officer

Posted Yesterday
Be an Early Applicant
Port Macquarie, New South Wales, AUS
In-Office
Entry level
Automotive • Logistics • Retail • Manufacturing
The Role
Handle inbound phone enquiries, provide product advice, process orders/invoices/credits, support stock management and general branch/warehouse operations while delivering excellent customer service.
Summary Generated by Built In
Company Description

JAS Auto Electrical Parts is a leading national wholesaler of automotive rotating electrical, air-conditioning, accessories lighting products and batteries, proudly servicing the auto electrical sector.

Part of the Bapcor Group, we offer a stable, growing environment with strong career opportunities across Australasia.

Job Description

We’re looking for a Phone Sales Officers to join our Port Macquarie branch.

In this customer-focused role, you’ll be the first point of contact for inbound phone enquiries, supporting customers and account managers with product advice, order processing, and exceptional service.

You’ll also work closely with the wider branch team and assist with general warehouse duties when required.

Key Responsibilities

 

  • Provide outstanding customer service and support branch phone-based sales
  • Respond to inbound calls from customers and account managers
  • Process orders, invoices, and credits accurately
  • Assist with stock management, including shelving and stock counts
  • Support general branch and warehouse operations as needed

Qualifications

About You

  • Strong communication skills and a customer-first mindset
  • Reliable, adaptable, and team-oriented
  • High attention to detail and organisation skills
  • Previous experience in parts interpreting or exposure to automotive, mechanical, or electrical products (highly regarded)
  • Willingness to support across all areas of the branch

Additional Information

Why Join Bapcor?

  • Career development opportunities across a large national network
  • Staff discounts across Bapcor brands (Burson, Autobarn, Autopro & more)
  • Paid birthday leave
  • Wellbeing support programs
  • Industry-leading work/life balance policies (parental leave, purchase leave, volunteer leave)
  • Novated leasing options

About Bapcor

Bapcor Limited is Australasia’s leading provider of automotive aftermarket parts, accessories, equipment, and services. As an ASX-listed organisation, we operate across Trade, Retail, Service, and Wholesale sectors with well-known brands including Burson, Autobarn, Autopro, Midas, and JAS Oceania.

Our values:
We give a damn
We are in it together
We get it done
We do the right thing

Skills Required

  • Strong communication skills
  • Customer-first mindset / outstanding customer service
  • High attention to detail and organisational skills
  • Able to process orders, invoices and credits accurately
  • Willingness to support across all areas of the branch including warehouse duties
  • Previous experience in parts interpreting or exposure to automotive, mechanical, or electrical products
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The Company
5,500 Employees
Year Founded: 1971

What We Do

Bapcor Limited is Australasia's leading provider of automotive aftermarket parts, accessories, automotive equipment, and services. The company's core business focuses on the automotive aftermarket, managing an end-to-end supply chain that covers trade, retail, and service sectors. Bapcor provides comprehensive vehicle parts and solution services for both commercial and private vehicles across the Asia Pacific region.

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