Phone Auditor

Posted 4 Days Ago
Be an Early Applicant
Lakeland, FL, USA
In-Office
Entry level
Insurance
The Role
Conduct phone audits to determine proper policy classifications, premium exposure, and operations scope; apply auditing policies; communicate with policyholders, agents, and staff; provide underwriting consultation and assist with other duties.
Summary Generated by Built In

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Underwriting department as a Phone Auditor. The position requires the person to:

  • Determine proper classifications, premium exposure, and scope of operations applicable to the policyholder based on the audit information obtained
  • Become familiar with premium auditing policies, procedures, and objectives in order to understand their meaning and use
  • Effectively communicate with policyholders, independent agents, and other employees through verbal and/or written means
  • Provide underwriting consultation on proper classification issues
  • Assists with other duties as assigned

Desired Skills & Experience

  • Bachelor degree (candidates with equivalent military, insurance, or other direct experience considered)
  • Aptitude for basic math and accounting
  • Above average communication skills (written and verbal)
  • Organize and interpret policy data
  • Ability to handle multiple assignments
  • Experience in commercial insurance with knowledge of classifications is preferred

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Skills Required

  • Bachelor degree or equivalent military, insurance, or direct experience
  • Aptitude for basic math and accounting
  • Above average communication skills, written and verbal
  • Ability to organize and interpret policy data
  • Ability to handle multiple assignments
  • Experience in commercial insurance with knowledge of classifications
  • Authorization to work in the U.S. without current or future sponsorship

Auto-Owners Insurance Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Auto-Owners Insurance and has not been reviewed or approved by Auto-Owners Insurance.

  • Retirement Support A fully-funded pension and a partially matched 401(k) are highlighted as core pillars of the package. These elements elevate long-term value beyond base pay.
  • Strong & Reliable Incentives Profit-sharing bonuses and a Christmas bonus are positioned as recurring incentives that add to cash compensation. These incentives help offset concerns about base pay for some roles.
  • Healthcare Strength Comprehensive medical, prescription, dental, and vision coverage is emphasized as a strong point. Wellness programs and an Employee Assistance Program further support health needs.

Auto-Owners Insurance Insights

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The Company
HQ: Lansing, MI
5,096 Employees
Year Founded: 1916

What We Do

We are a team of hard working associates and local, independent agents who are proud to be among the nation's largest insurers of Life, Home, Car, and Business; and consistently ranked as a Fortune 500 company since 2002. Our guiding core values lead us to success and have helped us achieve many industry service awards as well as our recent certification as a Great Place To Work®. Careers: As an Auto-Owners associate, you have the opportunity to thrive in our certified Great Place To Work® environment, while benefiting from a workplace that is stable, profitable and invests in you. Some perks you enjoy as an Auto-Owners associate include: • Less than a 40 hour work week • Educational opportunities • Working in a certified Great Place To Work® environment • On-site dining (Lansing location) • Professional growth opportunities To view employment opportunities with Auto-Owners Insurance, please go to: http://www.auto-owners.com/career-center/career-opportunities *Privacy information: https://www.auto-owners.com/privacy

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