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Our mission is to help organizations serve and support customers and employees in proactive, personalized ways.
The Role
Lead global accounting for Press Ganey Forsta, manage month/quarter/year close across 25+ entities, own consolidation and reporting, oversee audits, strengthen controls, drive ERP/system integrations and process automation, and lead a high-performing accounting team.
Summary Generated by Built In
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
PGF Accounting Controller
Why We Have This Role
Qualtrics is on the lookout for a proactive, collaborative Accounting Controller overseeing our Press Ganey and Forsta (PGF) business lines to be based in our Provo office. Reporting to the Global Head of Accounting, the PGF Controller will lead and be responsible for the general accounting functions globally for Press Ganey Forsta as well as being a key leader in our global consolidation and reporting. This will include managing a timely month-end/quarterly/annual close process, variance analysis, financial reporting and leading the efforts for our consolidated annual audit. The right candidate will streamline financial and operational processes, including implementation of new systems & processes to accommodate growth, and have outstanding communication & interpersonal skills. Adaptability, maintaining standards, and a positive approach will be paramount.
How You’ll Find Success
- Takes initiative. Understands the expected outcome, gets the context, and then works entrepreneurially to get it done.
- Highly communicative and influences others effectively, creating trust at the team level.
- Continue to build out our amazing team by teaching, mentoring and learning alongside others within the finance function and company.
- Find efficiencies by automating accounting and other business processes to make process improvements and utilising AI and developing further AI use cases.
- Builds process improvements, utilising AI and developing further AI use cases.
How You’ll Grow
- This role is built for someone looking to grow in all areas of accounting, consolidation, and reporting.
- You will continue to develop strong relationships through people management.
Things You’ll Do
- Manage and lead the PGF Accounting Team with responsibility for recruitment, goal-setting, performance management, and identifying training and development needs.
- Own monthly, quarterly and annual accounting close processes for the PGF business for over 25 legal entities with a key lead role in the global consolidation and reporting process.
- Prepare entity level financial statements and play a critical lead role in consolidated financial statements.
- Global Consolidation and Reporting: Including areas such as reviews of financial roll ups into reporting currency, reviewing group financials including Cash Flows, Equity, P&L and B/S statements. Assisting with reviews of other global entities and reviews of lender reporting and other financial packages that are prepared for internal and external stakeholders along with other ad hoc reporting requests as required.
- Review journal entries, general ledger accounts and account reconciliations in accordance with US GAAP.
- Ensure accounting and financial controls are applied consistently throughout the business.
- Partner with our international accounting teams on compliance with local government reporting requirements and work closely with tax professionals on transfer pricing, tax returns and other tax compliance items across all entities.
- Work directly with auditors for group and statutory audits.
- Work closely with FP&A on coordinating process improvements and investigating differences between actual and forecast.
- Develop and document business processes and accounting policies to maintain and strengthen internal controls.
- Lead on the design and implementation of integration activities and consolidation of multiple accounting systems.
- Ad hoc finance and accounting project work as required.
What We’re Looking For On Your Resume
- Master’s degree in Accounting and a minimum of 8+ years of accounting experience OR Bachelor’s degree in Accounting and a minimum of 10+ years of accounting experience
- CPA certification required
- Experience working in Big 4/consulting audit functions preferred
- High comfort level with accounting and ERP systems (prefer Workday and NetSuite experience) and AI tools, VBA macros etc.
- Strong accounting background with experience working in a tech company finance function
- Experience leading a high performing team
- Must be able to demonstrate excellent mentorship and leadership skills
- Comfortable in an environment of rapid change and growth
- High degree of organisation and efficiency with demonstrated attention to detail
- One Team mindset, excellent communication skills with the ability to build strong relationships with internal and external business partners
- Strong knowledge of generally accepted accounting principles (GAAP)
- Able to work within a team environment effectively, as well as function independently
- Great oral and written communication skills to interact with upper levels of management
What You Should Know About This Team
- We have fun while doing our best as a team in Finance. Our team is a group of driven individuals who are intelligent, organised, and dedicated.
- Goal-Oriented Approach: We pride ourselves on being a team that not only understands but also contributes to the achievement of the company's primary objectives. Every single task we perform is aligned with these goals.
- Analytical Mindset: We are focused on providing timely and accurate data and analysis to help drive optimal business decisions in the organization.
- Multifaceted Roles: Our roles are not limited to administrative tasks. Instead, we have the opportunity to lead specific projects, improve processes, and drive team initiatives, allowing us to grow professionally.
- Collaborative Environment: Partnering with teams across different locations, we foster a culture where smooth communication and collaboration reign supreme. We work together to accomplish our goals and support the rapid growth of Qualtrics.
Our Team’s Favorite Perks and Benefits
- Qualtrics Annual Experience Program - $1,800 experience bonus after your first year.
- Wellness bonus - up to $1,200 annually.
- Catered meals everyday, in office snacks and cafe.
- Worldwide and diverse community that enjoys helping each other.
- At our offices we take pride in creating an open and collaborative work space.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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Skills Required
- Master's degree in Accounting and a minimum of 8+ years of accounting experience (or Bachelor's with 10+ years)
- CPA certification
- Experience leading and managing a high-performing accounting team (recruitment, performance management, mentoring)
- Strong knowledge of US GAAP and experience preparing entity and consolidated financial statements
- Experience owning month-end, quarter-end and year-end close processes and variance analysis across multiple entities
- Experience working with auditors for group and statutory audits
- High comfort level with accounting and ERP systems and financial system integrations
- Experience with VBA macros and AI tools for process automation
- Experience working in a tech company finance function and partnering with FP&A and tax teams
- Experience working in Big 4 / consulting audit functions
- Experience with Workday and NetSuite
- Strong organizational skills, attention to detail, and excellent oral and written communication
What the Team is Saying
Saloni
Software Engineer
Alexia
Software Engineer
Kate
Product Marketing Manager, Frontline CX Product Portfolio
Qualtrics Compensation & Benefits Highlights
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Healthcare Strength — Medical plans offer multiple options with the employer covering a substantial share of premiums, alongside telemedicine and chronic‑condition support. No‑cost mental‑health access and dedicated wellness days reinforce the depth of the health offering.
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Parental & Family Support — Programs include fertility and family‑building through a specialist provider, reimbursement for adoption or surrogacy, and paid parental leave with a gradual return option for birthing parents in some locations. Practical supports like Milk Stork further assist new parents.
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Wellbeing & Lifestyle Benefits — An annual wellness stipend and a separate Experience Bonus provide flexible funds for personal health and life experiences. Additional perks such as a limited work‑from‑anywhere allowance and office amenities in some sites broaden lifestyle support.
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The Company
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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About our Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
Typical time on-site:
3 days a week
