About the Job (Personalization Officer): Managing cards and PIN’s packaging and delivering to authorized banks carriers.
Key Responsibilities :
• Assist in providing the secure storage and accounting of blank payment cards.
• Maintaining tight control over the requisitioning of blank payment cards, and the dispatch of personalized cards.
• Performing daily inventory stock reconciliations of blank card stocks
• Performing weekly audit stock counts of the blank card stocks
• Update the blank payment card inventory system when payment cards are added or removed from the vault according to operational procedures.
• Production of statistical management information reports to Perso Manager
• Work with NI site and IT security audit functions to ensure continued security of card personalization activity
• Collections of Personalized Cards and PIN Mailers
• Deliver Cards and Pins on the approved times with approved couriers as authorized.
• Performing monthly stock counts of card stocks with the security department supervision.
• Perform the needed testing for the personalized cards.
Skills and Competencies:
Strategic thinking and problem-solving abilities.
Excellent communication and interpersonal skills.
Ability to manage change and drive continuous improvement.
Analytical and data-driven decision-making capabilities.
Qualifications:
- Education: Bachelor’s Degree in Information Technology or any other related field.
- Experience: Minimum of (1-2) years of experience
- Languages: Arabic - Fluent | English – Very Good.
Top Skills
What We Do
Over the past 30 years, we have built a business based on long-standing and trusted relationships with many of the leading merchants, financial institutions and payment networks operating in the Middle East and Africa. Such relationships are based on our comprehensive capabilities, scale, local presence in the multiple markets in which we operate, alongside our trusted reputation. This gives us significant scale and leadership in the region, where we operate in more than 50 countries, serve over 130,000 merchants and 250 financial institutions and fintech customers, whilst managing more than 16 million customer credentials. We have a diversified business model and operate across the entire consumer payments value chain. We do this with a growth-focused strategy through two business lines: • That enables our merchant customers to ‘take payments’, by providing them with various payment acceptance methods, both online and offline. • Which supports our financial institution, fintech and other payment issuing institution customers in enabling consumers ‘make payments’, by managing and processing their consumer payment credentials and transactions.
