Personalization Manager

Posted Yesterday
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Hiring Remotely in United States
Remote
125K-136K Annually
Junior
Artificial Intelligence • Information Technology • Professional Services • Software • Analytics • Generative AI • Big Data Analytics
Where agentic engineering and human experience converge to deliver enterprise outcomes.
The Role
The Personalization Manager will develop testing and personalization strategies, oversee CRO platforms, evaluate campaign effectiveness, and ensure compliance with data protection standards.
Summary Generated by Built In
Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.

Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.

Bounteous is leading the charge in dynamic digital experiences and is looking for the right team members to drive those results. In our ever-changing, fast-paced digital world, our approach helps brands envision, harness, and enable their online and mobile presence. 

We are looking for a Manager of Personalization to create big-picture digital solutions and deliver transformational brand experiences. This person will work within our Marketing Services team and will be responsible for assisting our Personalization Director with achieving channel goals and growth. If you are passionate about collaborating with curious minds as help solution complex problems then we want to hear from you! 

Information Security Responsibilities

  • Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
  • Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
  • Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
  • Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Role and Responsibilities

    • Mature and expand the adoption of testing and personalization projects at Bounteous along with the supporting technology 

    • Demonstrate a proven track record in developing testing and personalization strategies aligned with client business objectives 

    • Evaluate campaign effectiveness through report generation, insights provision, next-step delineation, and iterative testing plan refinement. 

    • Maintain thorough documentation of testing and personalization processes, continually seeking areas for optimization. 

    • Oversee the configuration, administration and operation of CRO platforms to support multi-channel campaigns 

    • Audit Adobe Target and Adobe Experience Platform (AEP) audiences to identify overlap, collision risk, audience refresh cadence, and cross-activity conflicts impacting personalization experiences.  

    • Analyze audience qualification and activation strategies across Adobe Target activities, including quantifying overlap rates, identifying conflicting messaging/experiences, and documenting current prioritization approaches.  

    • Develop scalable governance recommendations for audience creation, sharing, lifecycle management, and experience prioritization across AEP and Adobe Target.  

    • Define best practices for audience strategy, including audience granularity, recency windows, trait usage, overlap mitigation, and Target activity structuring, with clear “good vs. bad” implementation examples.  

    • Partner with stakeholders to align on intended audience experiences, platform limitations within AEP, and recommended frameworks to improve personalization consistency and reduce experience conflicts. 

Preferred Qualifications

    • 2+ years of related experience in Product Management and Testing and Personalization with a proven track record of driving customer experience improvements 

    • Understanding of database management and APIs 

    • Previous work with CDPs, marketing automation, and omni-channel campaign management platforms required 

    • Bachelor's degree in Marketing, Computer Science, Information Technology or a related field required 

    • Agency experience preferred but not required 

    • Solid understanding of digital marketing & data reporting 

    • Passion for the digital domain and use of technology to solve business problems 

    • Ability to learn new technologies at high level to identify use opportunities 

    • Experience with tag management systems and data layers 

    • Experience working with Adobe Target and Adobe Analytics 

    • Be self-motivated, responsive, professional, and dedicated to customer success 

    • Fluent in English language and is able to lead client meetings and conversations 

We invite you to stay connected with us by subscribing to our monthly job openings alert here.

Bounteous is proud to be an equal opportunity employer. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous is willing to sponsor eligible candidates for employment visas. 

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Skills Required

  • 2+ years of related experience in Product Management and Testing and Personalization
  • Bachelor's degree in Marketing, Computer Science, Information Technology or a related field
  • Understanding of database management and APIs
  • Previous work with CDPs, marketing automation, and omni-channel campaign management platforms
  • Experience with tag management systems and data layers
  • Experience working with Adobe Target and Adobe Analytics

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The Company
HQ: Frisco, Texas
5,000 Employees
Year Founded: 2003

What We Do

Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation.

Why Work With Us

Bounteous combines strategy, experience design, engineering, data, and AI to help leading brands build intelligent systems that are practical, scalable, and measurable. People join us to work on meaningful transformation initiatives, collaborate with smart and supportive teams, and help shape what’s next in AI and digital experience.

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Bounteous Offices

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Employees work remotely.

Our remote-first teams of talented individuals collaborate and co-innovate worldwide. We believe productivity thrives anywhere, so you're empowered to work in the way and environment where you perform best.

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