Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking Personal Lines Technical Assistant to join our growing team in Dedham, MA!
The Personal Lines Technical Assistant provides administrative support and value-add services to Personal Lines Account Manager, Team Leaders and Producers.
How You Will Contribute:
- Enter endorsement items into the Agency Management System.
- Verify for accuracy and bill all endorsements received from carriers.
- Follow up on overdue items.
- Process all requests for vehicle changes; issue ID cards accordingly; issue binders for leased vehicle requests; issue forms and follow up.
- Data entry of all applicable underwriting information, correspondence or all other client/carrier pertinent information into the profit center management system as required.
- Assist other support staff and producers with any service related matters.
- Keep Personal Lines Leader apprised of any service issues or problems.
- Verify new policies for accuracy according to the policy checklist, bill policy accordingly, and mail the policy to the insured.
- Transpose all pertinent data from new and renewal policies into the agency management system and verify accuracy of info.
- Follow agency guidelines, policies and procedures.
- Promote teamwork, support, knowledge sharing and a positive attitude in the department and office.
- Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology including professional development and continuing education required for valid licensing.
- Attend meetings as required by the Profit Center Leader or Personal Lines Leader.
- Pursues a course of personal, professional development.
Licenses & Certifications:
Willingness to obtain Insurance Producer license in good standing (authorities in states needed to service the assigned book of business)
Skills & Experience to be Successful:
- High school diploma or equivalent
- Proficient with MS Office Suite
- Proficient knowledge use of office equipment (including but not limited to copy machines, printers, faxes, binding machine, etc.)
- Exceptional telephone demeanor
- Ability to maintain a high level of confidentiality
Pay Range
$24 - $26 HourlyThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Skills Required
- High school diploma or equivalent
- Willingness to obtain Insurance Producer license
- Proficient with office equipment
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
