Personal Lines State Manager

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Trenton, NJ
In-Office
116K Annually
Insurance
The Role

There's never been a better time to join NJM! With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker's compensation, automobile and homeowner's insurance in the region. It is an exciting time to join NJM as we are expanding into new states.
Become a member of our team and you'll be part of a company who operates for the benefits of its policyholders and is committed to maintaining the highest levels of service. Team members are offered a competitive compensation package and benefits, including a 401k plan with a dollar for dollar match up to 8% with immediate vesting, Blue Cross Blue Shield health coverage, a very generous paid time off plan, an annual incentive opportunity, and much more.
The Personal Lines State Management team drives profitable growth for personal auto, home and umbrella products across our five-state footprint. In this product management role, you are responsible for developing and executing product and pricing strategies for your assigned states.

The salary is commensurate with experience and credentials but is likely to fall in the $115,922.95 - $150,00 range. This position is based in our West Trenton, New Jersey corporate office.
Job Responsibilities:
•    Drive premium growth and profitability for assigned states
•    Develop both short and long-term rate change/project roadmaps for each product
•    Stay current on industry developments and trends, competitor actions as well as the regulatory environments
•    Lead premium growth, profit improvement and customer experience enhancement projects
•    Develop strong working relationships with Actuarial, Underwriting, Claims, Contact Center, BP&A (Finance), Marketing and Business Process (BPU)

•    Lead State Team comprised on actuarial and product analysts to successfully execute the state(s)’ strategic product/pricing plan

•    Prepare and present rate changes, project work and MOM updates to the Executive Leadership Team (ELT)

•    Work in partnership with BP&A to develop the annual financial plan and forecasts

Required Qualifications and Experience:
•    Minimum 4-year college degree or equivalent; Mathematics, Statistics, Actuarial, Data Analytics, Economics, Finance or other quantitative business degree preferred
•    Minimum 3-5 year work experience in a role such as actuarial or insurance product analytics with increasing responsibilities including 1 to 2 successful years as a state manager
•    Strong data analytics capabilities along with a natural problem-solving curiosity

•    Advanced Excel and database skills; competent in other MS Office software
•    Committed to continuously learning; product management skills, technology, etc.
•    Excellent and effective verbal and written communication and presentation skills

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

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The Company
HQ: West Trenton, NJ
1,929 Employees
Year Founded: 1913

What We Do

NJM is among the Mid-Atlantic's leading property and casualty insurers. Founded in 1913, NJM's mission is to provide value-based insurance solutions to its policyholders with the highest levels of service, integrity, and financial stewardship. The Company operates in a mutual fashion for the exclusive benefit of its policyholders. Headquartered in West Trenton, NJ, with offices in Hammonton and Parsippany, NJM employs nearly 2,500 workers.

- 2019-2023 Forbes Best In-state Employer (Ranked #11 out of 89 NJ employers in 2023)
- 2018, 2019, 2020, 2021, certified by J.D. Power for providing "An Outstanding Auto Claims Experience" for personal lines customers*
- 2018, 2019, & 2020 Clearsurance Customers’ Choice Top Ranked Insurance Companies
- 2021 American Heart Association Gold Level Workplace Health Achievement
- 2020 American Heart Association Silver Level Workplace Health Achievement
- 2019 Forbes Best Mid-size Employers in the country

*J.D. Power Auto Claims Certification Program℠ recognition is based on successful completion of an audit, exceeding a customer experience benchmark through a survey of recent claims servicing interactions, and a Financial Strength rating. For more information, visit jdpower.com.

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