The Cross Family of Agencies welcomes you. We need your talent and expertise.
We need your talent and expertise to fill a Personal Lines Processor role in our Manchester, NH office.
Why this position is so important:
You’re the backbone and primary support for our Personal Lines Producers and Account Managers. Your attention to detail not only supports others, but ensures that our clients get the right coverage, the first time. You’ll also learn more about Personal Lines to grow your career at Cross!
Responsibilities include but are not limited to:
- Completing and processing daily download reports to include reviewing all transactions for accuracy.
- Invoicing all types of download transactions.
- Effective daily management of suspense activities and using correct coding in AMS.
- Clear and accurate documentation of activities within set guidelines.
- Auditing files to ensure correct workflow has been completed accurately (quote sheets, signed applications, completed checklists, etc.).
- Scanning hard files into AMS360.
- Mailings to clients for new business, coverage surveys, etc.
- Successfully develop and maintain long term positive relationships with insurance carriers, clients, Producers, Account Managers, and the Cross Agency team.
- Attend and complete any training sessions or assignments.
- Learn and comply with all Cross Insurance policies and procedures.
What we’re looking for in you:
- Strong organizational skills, high attention to detail, responsive, and self-motivated.
- Basic knowledge and experience with Personal Lines P&C coverage.
- Basic knowledge and experience with AMS.
- Basic computer knowledge using Word, Excel, Outlook, etc.
Preferred Skills/Qualifications:
- New Hampshire P&C Producer License.
Compensation: The base hourly rate for this role is $22.50-$24.00. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.
Skills Required
- Basic knowledge and experience with Personal Lines P&C coverage
- Basic knowledge and experience with AMS
- Basic computer knowledge using Word, Excel, Outlook
- New Hampshire P&C Producer License
What We Do
Cross Insurance is a family owned insurance agency with over 40 branches throughout the Northeast. Established at the kitchen table of Woodrow Cross in 1954, today we have become one of New England’s largest independent insurance intermediaries. In 2023 and 2024 we were named the 2nd Largest Insurance Broker in Massachusetts. Since our founding, we have successfully acquired over 150 operations, increasing our footprint on the Northeast. With over 1,100 employees and counting, our experienced team is ready to provide insurance options for you. - 27th Largest Broker of U. S. Business, Per Business Insurance report ’20 - 2nd Largest Insurance Broker in Massachusetts, per Boston Business Journal ’22, '23, and '24 - Official Insurance Broker of the New England Patriots, Gillette Stadium, the Boston Bruins, the Boston Red Sox, and New England Revolution Four generations later, Cross Insurance is still family owned and operated. Cross Insurance is headquartered in Bangor, Maine.
