Campion Insurance now part of PIB Group is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance, to complex commercial business packages. We also provide a full range of health, life, pension, investment and mortgage products.
Personal Lines New Business Administrator
We are seeking to recruit a new business administrator for our personal lines team in our Dublin office. The role will consist of providing administration support to our Personal Lines new business team on car, home & van insurance. Cross sales referrals for both the Life & Pensions and Health arms of our business is expected. The ideal candidate will be an energetic, motivated and disciplined individual with a positive can-do attitude
Key Responsibilities
- Back office administrative support to the New Business Team for car, home & van insurance
- Dealing with customer queries and delivering excellent Customer Service
- Ensuring all data input to the highest quality standard
- Making files fully compliant in line with CPC guidelines
Qualifications
- CIP, APA Personal General or grandfathered qualification would be an advantage but we will accept trainees
Skills/Knowledge
- RELAY system an advantage
- Persuasion and influencing skills.
- Customer retention skills
Experience Required
- 2+ years insurance experience in a brokerage would be an advantage
- Be committed to provide a high level of service to customers & potential customers
Personal Attributes
- Personable and sociable
- Professional style
- Competitive
- Socially confident
- Self-motivated with a desire to continuously perform at a high level
- Exemplify positive customer service behaviours and promote a culture focused on ensuring customers’ needs are met
- Through leading by example, fosters the highest standards of ethics and integrity
- Ambitious and results orientated
- Excellent interpersonal and communication skills
- Strong attention to detail and an ability to work in a fast paced environment.
The successful candidate will be provided with a comprehensive training programme. Competitive Basic salary with generous bonus structure.
At Campion Insurance we are ever mindful of the key elements which have contributed so much to our success – our loyal customers and our dedicated employees. We encourage and provide our employees with the opportunity to further their education with CIP, ACII, MDI and QFA Exams and we believe that training and development is a continuous process and that all employees should be encouraged to further their professional development in areas that will benefit both the company and the individual. We currently employ dedicated and driven people from every background and we believe you will find Campion Insurance a rewarding place to work.
Skills Required
- 2+ years insurance experience in a brokerage
- CIP, APA Personal General or grandfathered qualification
- Knowledge of RELAY system
- Excellent customer service and ability to deal with customer queries
- High quality data input and strong attention to detail
- Ensure files are fully compliant with CPC guidelines
- Persuasion and influencing skills
- Customer retention skills
What We Do
Since our formation in 2015, PIB Group has been on a mission to create a leading position in the provision of specialist insurance solutions across the UK market and beyond. It’s been an exciting journey as we’ve remained focused and committed to delivering everything that we set out to achieve. We’ve been growing rapidly through acquisition, and by employing outstanding individuals with a wealth of knowledge and experience across the insurance market. By bringing together companies and individuals recognised as leaders across a range of specialist markets, PIB can draw on their vast expertise and insights which in turn enables customers to enjoy the highest levels of service. That journey has led to PIB Group today being a highly diversified insurance distribution consolidator focusing on specialist commercial lines and non-standard personal lines products with deep expertise across both direct and B2B distribution through its broking, underwriting and network divisions. In 2021, PIB Group secured further investment from Apax partners (the ‘Apax Funds’) and re-investment from PIB’s existing investor since 2015 The Carlyle Group. The investments enable PIB to continue our ambitious growth plans.
