Personal Lines - Account Manager

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2 Locations
In-Office or Remote
Insurance
The Role

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position.
Responsibilities:

  • Manage all aspects of client’s personal insurance needs, from information gathering, preparing applications and renewal marketing to policy administration.

  • Explain coverages and types of policies, suggest specific coverage enhancements, and resolve general customer inquiries.

  • Develop and maintain strong professional relationships with clients, their representatives and insurance company personnel.

  • Accurately and efficiently maintain electronic client account records and electronic file documentation while processing rewrites, endorsements, cancellations, and renewals.

  • Participate as a Team member in a fast-paced, growing sales environment open to continuous improvement.

Qualifications:

  • Highschool or college degree 

  • Must be Licensed

  • Ability to thrive in a fast-paced environment.

  • Upbeat attitude and strong written, verbal, and organizational skills.

  • Excellent time management and problem-solving skills with strong attention to detail and ability to prioritize.

  • Proficiency with Microsoft Office and AMS360 & Image Right preferable.

Benefits: 

  • Company Paid Life Insurance, Long-Term and Short-Term Disability.

  • Medical, Dental, Vision and FSA/HSA plans.

  • 401(k) with company match.

  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.

  • Generous PTO.

  • An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

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The Company
HQ: Richmond, VA
319 Employees
Year Founded: 2009

What We Do

Partners Together - Endless Possibilities Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. Our people are our greatest strength. Our values of trust, passion, integrity and growth drive our actions to benefit every client. Managing Risk Your risk profile doesn’t matter – Hilb paints a very wide portrait. We have more than 30 industry specialties, which gives our clients and brokers a unique advantage. We form enduring partnerships to get the best results every time, and work with the top insurers to provide a huge range of high-quality choices, matched exactly to your needs. About Hilb Group Founded in 2009, Hilb Group is a Top 25 middle market independent insurance broker. Hilb Group offers expertise in property & casualty, employee benefits, and retirement services to business and individuals throughout the nation.

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