About DS Smith:
We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!
About the role
We are currently looking for a Personal Assistant and Team Assistant to our European Sales, Marketing and Innovation (SMI) department.
In this role, you will provide professional and pro-active support to the Sales, Marketing and Innovation Director with high levels of confidentiality. You will be integral to the smooth running of the European Sales, Marketing and Innovation department through active management of diaries, travel, hospitality and associated expenses. You will also support the SMI management team members with calendar management and other ad hoc administrative tasks.
Key responsibilities:
Calendar and Travel Management - maintain and provide a support service for the Sales, Marketing and Innovation Director’s daily schedule, including forward planning of workload, diary management and co-ordinating and collating all relevant paperwork.
Manage end to end the travel arrangements, plan and implement hospitality arrangements.
Inbox management: follow up of correspondence and draft replies using own initiative.
Service meetings, including preparation of documentation, obtaining and preparing briefing materials and presentations, attending, taking minutes when requested/necessary and follow-up.
Proactive collaboration with various internal departments and external organisations.
Ensure appropriate systems and processes are developed and maintained to support effective and efficient day-to-day running of the department.
Effectively plan and coordinate corporate events and conferences, from inception through to tendering, to event management, budgetary control and invoicing; manage expenses claims on behalf of the Director.
Calendar management of SMI Management Team and ad hoc administration support (team meetings, POs etc.).
About You
A proactive, independent and detail oriented professional with previous experience in a management assistant role in an international environment.
Excellent written and spoken English skills.
High levels of integrity – you demonstrate the highest levels of confidentiality and discretion.
High energy levels with a can-do mindset.
Advanced level in Microsoft Office applications – particularly in PowerPoint and Excel.
Excellent organisation skills and able to manage various topics in parallel.
Ability to work in a fast-paced changing environment.
Location: London - Paddington (UK) or Brussels - Diegem (Belgium) – hybrid
To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.
Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.
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DS Smith Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DS Smith and has not been reviewed or approved by DS Smith.
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Fair & Transparent Compensation — Pay is considered okay to good across many roles, with some plants indicating competitive or above‑market hourly rates for operators and similar positions. This supports a broadly fair perception of base pay even as experiences vary by site.
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Healthcare Strength — U.S. offerings include day‑one medical/vision and dental, employer HSA contributions, and 100% company‑paid life and short/long‑term disability, alongside an EAP. Some role descriptions also highlight mental‑health and fertility options.
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Retirement Support — Packages commonly reference a 401(k) with company match and, in some locations, pension eligibility or company‑funded retirement contributions. This positions retirement benefits as a meaningful component of total rewards.
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What We Do
DS Smith provides innovative packaging solutions, paper products and recycling services with a commitment to sustainability and a circular economy. Our core purpose is to Redefine Packaging for a Changing World, and our expert teams work closely with like-minded partners to incorporate renewable resources for products that minimize our environmental impact, reduce complexity and increase profitability through supply chain optimization
