Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for leading and implementing operational excellence initiatives, focusing on improving operational efficiency and overseeing project management. Collaborates with cross-functional teams to identify areas of improvement and develop strategies that align with organizational goals.Essential Functions-Develop and execute strategies to improve operational performance.
-Lead process improvement initiatives using Lean Six Sigma or similar methodologies.
-Collaborate with clinical and administrative teams on process improvement activities.
-Monitor and analyze key performance metrics to identify areas for improvement.
-Develop and implement a comprehensive project management program that aligns with the organization’s mission, vision, and operational excellence goals.
-Mentor and guide staff on best practices in operational excellence and project management.
-Lead and manage a portfolio of strategic projects, ensuring alignment with organizational priorities, resource allocation, and performance metrics.
-Manage resources and budgets to support operational excellence initiatives.
-Communicate progress and results of operational initiatives and projects to senior leadership.
Full time with option for hybrid
Monday – Friday 9am to 5pm
3-4 days onsite
This position does not support sponsorship for employment visa status (e.g. H-1B Visa Status or OPT)
Qualifications
Education
Bachelor's Degree Healthcare Administration required or bachelor's degree Business Administration required or bachelor's degree Related Field of Study required
Experience
Experience in project management and process improvement 8-10+ years required and Experience in management or team leadership 3-5 years required
Knowledge, Skills and Abilities
-The candidate will be responsible for directly leading a team in support of the ambulatory treatment room (ATR)
-The candidate will be accountable to independently own all associated project-based work from the ATR, as well as participate in leading operational projects for the perioperative team.
-The candidate will demonstrate experience creating and leading strategy design and helping to guide conversations and projects related to strategy development and implementation across perioperative services.
- Strong leadership and team management abilities.
- Expertise in process improvement methodologies such as Lean Six Sigma.
- Excellent analytical and problem-solving skills. Strong communication and interpersonal skills.
- Ability to develop and implement strategies to improve patient care and operational efficiency.
- Knowledge of hospital regulations, compliance, and quality standards.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$99,465.60 - $141,804.00/AnnualGrade
8At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Skills Required
- Bachelor's Degree in Healthcare Administration or Business Administration or Related Field of Study
- Experience in project management and process improvement 8-10+ years
- Experience in management or team leadership 3-5 years
- Strong leadership and team management abilities
- Expertise in process improvement methodologies such as Lean Six Sigma
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- Knowledge of hospital regulations, compliance, and quality standards
What We Do
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
