About Citi:
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.
About Our Team:
Citi Technology Infrastructure (CTI) provides the critical technical foundation for Citi’s operations and is responsible for delivering reliable IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citi’s workforce to be the best for our clients. Making the bank simpler, greener, and better connected while powering it with trusted, well-secured data, and automating policy enforcement through code are all at the heart of our refreshed global strategy. Data Quality, Simplification, Environmental Stability, Automation, and Service Excellence are the key pillars and priorities on our strategic journey.
In CTI, we are focused on delivering the best for our clients, and we know that to do this we need a talented team with diverse experiences, backgrounds and skills.
Job Context:
The Citi Technology Infrastructure (CTI) Network Services Perimeter and Business-to-Business (B2B) team analyzes internally published network and security standards to design, implement, and validate cost effective, secure, and resilient networks for internal and external clients globally.
Job Purpose:
This position is to gather scope, design, implement, and test campus and data center perimeter infrastructure and B2B connectivity for many clients and franchises. The work involves doing research, analyzing the current setup, solutioning to meet business requirements, understanding which network products fulfill those requirements, and producing documentation of the network configurations as well as raising change controls and implementing on the production network without interrupting services.
Key Responsibilities:
• Work with the businesses to understand the applications and network requirements.
• Perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services
• Provide Root Cause Analysis (RCA) post restoration of service
• Design testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasks
• Provide technical/strategic direction to team members
• Produce complex project design documents with detailed network configurations, implementation plans, and test plans based on published network standards and guidelines.
• Present design documents to governance teams for peer review and change controls.
• Oversee the deployment of hardware and configuration on the corporate data network.
• Change implementation occurs out of business hours, depending on the published greenzones for affected business devices which could be weeknights or weekends.
• Communicate effectively with the Project Managers, local business representatives and stakeholders providing timely updates to ensure successful delivery of the projects.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Ensure that all project management systems are updated to reflect project status and current forecasted time to deliver the solution.
• Ensure that the solution meets the business objectives and follows organizational processes and standards.
• Manage a number of projects all at different stages of the project lifecycle.
Knowledge/Experience:
• At least 5 years network design engineering or architecture experience.
• Ability to work with virtual / in-person teams, and work under pressure / to a deadline
• Experience in a Financial Services or large complex and/or global environment preferred
• Delivered network designs and implemented solutions using large-scale enterprise products.
• Professional understanding of Cisco & Arista network router & switching technologies.
• Excellent knowledge of typical investment/retail banking environments or equivalent (major ISP, systems integrator, or global enterprise).
• Working knowledge of co-location facility operations desired.
• Experience with Python or other scripting languages for network automation desired.
• Cloud network certifications, such as AWS, Microsoft Azure, or Google Cloud desired.
• Experience with ServiceNow desired.
• Bachelor’s/University degree, Master’s degree preferred
Skills:
• Professional level communication skills with global stakeholders.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Understanding of interoperability between network and security products from multiple vendors: Cisco, Arista, Juniper, F5, Fortinet, Palo Alto and Checkpoint.
• Deep understanding of routing protocols: EIGRP, BGP, OSPF, RIP.
• Knowledge of Data Center networks, LAN and WAN solutions
• Professional application, network, and security troubleshooting skills.
• Professional experience with IP, IPSEC, NAT, VPN, VXLANs, and B2B connectivity.
• Experience with Multicast in a Cisco environment.
• Proficient with Excel and Visio.
Education:
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Bachelor’s degree/University degree or equivalent experience
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Job Family Group:
Technology
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Job Family:
Infrastructure
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Time Type:
Full time
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Primary Location:
Irving Texas United States
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Primary Location Full Time Salary Range:
$125,760.00 - $188,640.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
Dec 26, 2024
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.