Performance Testing Engineer II

Description Summary:        

We are a SaaS company specializing in accounting software for the hospitality industry, built on a modern .NET technology stack. A Performance Testing Engineer II is responsible for designing, developing, and executing performance tests to ensure the scalability, reliability, and responsiveness of complex multi-tier SaaS applications. This role requires expertise in load, stress, endurance, and performance testing to identify system bottlenecks, diagnose issues, and collaborate with cross-functional teams to implement improvements. The Performance Testing Engineer plays a key role in advancing performance testing practices, advocating for test standards, and collaborating with other team members. The role requires a strong technical foundation in performance testing tools and methodologies, along with a deep understanding of coding, automation, and troubleshooting to ensure comprehensive performance coverage.

Essential Duties:

The duties listed below are the essential functions of this position, and they may change as the needs of the company demand. All associates are expected to do what is necessary to get the work done and to cooperate fully with their supervisor’s requests for additional or altered duties. 

• Design, build, and execute high-quality, reusable performance test scripts using various performance testing tools for web, mobile, and backend systems. 
• Ensure comprehensive load, stress, and endurance testing to validate system performance under peak load conditions. 
• Work closely with Product, Developers, QA teams, Platform Engineering and IT Ops engineers to understand performance requirements and integrate performance testing into the development lifecycle. Assist in identifying performance issues and propose solutions to enhance system performance. 
• Analyze performance test results to identify bottlenecks, trends, and areas for optimization. Provide detailed reports and recommendations for improvements to product and engineering teams. 
• Continuously refine performance testing frameworks and methodologies to ensure testing efficiency, accuracy, and reliability. Proactively identify opportunities for test automation within performance testing practices.
• Collaborate with team members by sharing expertise in performance testing techniques and tools. Help build a culture of knowledge sharing and collaboration within the test automation and performance testing teams. 
• Integrate performance tests with CI/CD pipelines to enable automated performance testing as part of the continuous deployment process. Ensure the consistency and repeatability of performance tests during releases. 
• Write and maintain detailed documentation for performance testing, including test plans, scripts, results, and remediation plans. Ensure documentation is kept up-to-date and accessible for team use. 
• Interface with product managers, development, QA, IT Ops, and other stakeholders to align performance testing with product goals. Communicate performance testing timelines and results effectively to cross-functional teams. 
• Contribute to larger projects and initiatives aimed at improving overall system performance and stability. Participate in discussions around system architecture, scalability, and capacity planning. 
• Other duties as assigned.

Education/Training/Experience:

• A minimum of ​3​ years of experience in a related automation position required.  
• Completion of a ​Bachelors Degree​ is required.  Strong preference for the completion of a major in ​IT, MIS or Computer Science​; or an equivalent combination of education and experience. 
• Coding experience in C#, Java, Groovy, or Ansible, and SQL. 
• Experience with performance testing tools including JMeter, OctoPerf, BlazeMeter, LoadRunner or other equivalent tools. 
• Experience with at least one test automation tool, such as Katalon, Selenium, Appium, Tosca, Test Complete, Lambda Test, Cypress, Perfecto, or similar. 
• Familiarity with Azure DevOps (ADS) for integrating performance testing into the development workflow. 
• Experience in both cloud-based and on-premise performance testing environments. 
• Additionally, this role requires specialized skills using: Azure DevOps (ADS), Java, Ansible, Katalon,  SQL, SoapUI, Swagger, JMeter. 
• Strong understanding of performance testing methodologies and best practices. 
• Strong communication skills in English, both verbal and written, with the ability to present technical information effectively. 
• Specific certifications and trainings adding to the global experience of this profession are welcomed and desired. This includes certification in the coding languages and tooling detailed above, as well as certifications in Six Sigma, Scrum Certifications (CSM CSPO CSD), CSQM, Microsoft, or ISTQB Manager or higher preferred. 

Physical Requirements:

• Ability to sit and/or stand for extended periods.
• Ability to perform work on a computer for extended periods.
• Ability to work in the office regularly, or pivot to working at home should emergency situations arise.
• Ability to attend work per assigned schedule and attend meetings with excellent attendance and punctuality.
• Ability to lift and move light to moderate items occasionally without reasonable accommodation