Jobs at M3

Owns the full sales cycle for M3’s hospitality software and outsourced accounting services within the Growth segment. Responsibilities include self-sourcing pipeline, outbound prospecting, discovery, product demonstrations, business-case presentations, negotiation, closing, customer handoff, forecasting, CRM management, and industry engagement. The role develops business plans, collaborates with marketing and sales leadership, maintains Salesforce data, and represents M3 at customer meetings and industry events.

Leads Accounting SaaS implementation and training operations from sales handoff through configuration, customer training, go-live, stabilization, and Support transition. Manages implementation portfolios, capacity, milestones, risks, quality, customer escalations, and cross-functional dependencies. Develops managers and implementation staff, establishes training and handoff standards, monitors performance metrics, and drives continuous improvement with limited oversight.

Conduct outbound prospecting to hotel owners, operators, and management groups through email, phone, and LinkedIn. Research prospects, personalize messaging, perform initial discovery, qualify opportunities, and schedule meetings for Account Executives. Maintain accurate Salesforce records, document discovery notes, collaborate with marketing on campaigns, and provide prospect insights to sales leadership.

Leads the DevOps Engineering department and owns CI/CD architecture, DevSecOps security controls, ephemeral environments, release management, Kubernetes deployments, and progressive delivery strategies. Builds and mentors the engineering team, establishes DORA metrics, partners with Security, Engineering, QA, and Cloud Infrastructure, and drives deployment reliability, automated rollback, incident response, and long-term pipeline and environment roadmaps.

The Regional Sales Executive drives M3 software and outsourced accounting service sales within an assigned territory. Responsibilities include developing territory business plans, meeting sales quotas, creating marketing strategies, managing Salesforce prospect data, conducting discovery and product consultations, advancing opportunities through closure, building customer relationships, traveling to prospect locations and industry conferences, and reviewing commission and expense reports.