Jobs at M3

Owns tactical product execution by prioritizing backlogs, writing user stories, clarifying requirements, aligning Scrum teams, and validating releases through user acceptance testing. The role defines AI-powered product experiences, partners with Product, Engineering, QA, Design, and go-to-market teams, incorporates customer and market feedback, supports release communications and internal enablement, and maintains product documentation. Strong accounting and finance workflow expertise is required, preferably in SaaS accounting, ERP, or back-office software.

Leads the DevOps Engineering department and owns CI/CD architecture, DevSecOps security controls, ephemeral environments, release management, Kubernetes deployments, and progressive delivery strategies. Builds and mentors the engineering team, establishes DORA metrics, partners with Security, Engineering, QA, and Cloud Infrastructure, and drives deployment reliability, automated rollback, incident response, and long-term pipeline and environment roadmaps.

The Regional Sales Executive drives M3 software and outsourced accounting service sales within an assigned territory. Responsibilities include developing territory business plans, meeting sales quotas, creating marketing strategies, managing Salesforce prospect data, conducting discovery and product consultations, advancing opportunities through closure, building customer relationships, traveling to prospect locations and industry conferences, and reviewing commission and expense reports.

Lead QA for Data & AI features: design and run test strategies for ML/LLM outputs, write data validation in Python/SQL, implement Databricks pipeline checks, automate tests (Katalon/Playwright), validate APIs/ETL, monitor model performance and data drift, and collaborate across Engineering, Product, and Data to define acceptance thresholds and CI/CD quality gates.

Manage the end-to-end revenue lifecycle from contract execution through cash collection. Oversee quote-to-cash, billing, invoicing, revenue recognition (ASC 606), month-end close, reconciliations, audit support, and revenue reporting. Partner cross-functionally to optimize billing systems and controls (NetSuite, Zone Billing/Zuora) to reduce leakage and support scalability.

Own the product strategy and roadmap for M3's next-generation data platform, focusing on data unification, embedded analytics, AI-driven forecasting, and intelligent automation. Conduct customer discovery with hotel stakeholders, write developer-ready specs and user stories, define success metrics, lead cross-functional execution and go-to-market, and evaluate AI build/partner/acquire options to deliver hospitality-specific intelligence.

Own product marketing strategy: positioning, messaging, competitive intelligence, go-to-market execution, sales enablement, content creation, and cross-functional collaboration to drive adoption and revenue.

Senior leader responsible for strategy, scale, and performance of Customer Success. Drive adoption, retention, expansion, health scoring, NPS/CSAT programs, org design, KPIs, CS technology, cross-functional alignment, and executive reporting to maximize NRR/GRR and customer outcomes.

Lead engineering for a .NET-based SaaS platform: define roadmap, oversee design and delivery of scalable secure services, adopt governed AI-assisted development, enforce SDLC/DevOps practices, mentor leaders, and align technology with business and compliance needs.

Lead FP&A function, drive annual planning and rolling forecasts, partner with executive and GTM teams, build SaaS metrics and multi-year models, support investor/board reporting, improve FP&A tech stack, and deliver financial analysis for strategic decisions and M&A evaluation.

Lead design, architecture, operation, and optimization of M3's Azure cloud network and hybrid connectivity. Manage and grow the infrastructure team, ensure VDI/application delivery performance, security, disaster recovery, capacity planning, vendor management, infrastructure-as-code standards, monitoring, and incident response while driving long-term cloud infrastructure roadmap.