Performance Specialist

Reposted Yesterday
Be an Early Applicant
43 Locations
In-Office or Remote
49K-109K Annually
Entry level
Automotive
The Role
The Performance Specialist will coach dealer clients, enhance their operational performance, and build relationships. This role includes nationwide travel and offers career advancement opportunities.
Summary Generated by Built In

If you’re energized by helping others grow, thrive in new environments, and love seeing the direct impact of your work, this is your opportunity to launch a career that blends consulting, client development, and leadership training.

As a Performance Specialist with JM&A Group, you’ll travel nationwide, serving as a hands-on consultant and coach to our dealer clients across the country. Working shoulder-to-shoulder with sales and finance professionals, you’ll help strengthen their performance and enhance customer experience all while building strong, trust-based relationships.

This is a career acceleration role designed to prepare you for promotion into multiple pathways within JM&A Group, with promotion typically occurring within 18 months. During that time, you will develop your skills under the guidance of a Senior Performance Specialist, benefiting from hands-on development and mentorship.

Responsibilities:

  • Work hands-on with sales and finance teams across the country to identify operational challenges, coaching them, and supporting them in implementing solutions.
  • Demonstrate a consultative approach, listening first, understanding underlying needs, and tailoring your approach to each client
  • Partner with a Senior Performance Specialist and JM&A Sales leaders for ongoing development.

Qualifications:

  • A consultative mindset: you listen first, understand needs, and tailor your approach to each client
  • Quick learner who is curious, coachable, and open to feedback
  • Strong interpersonal and communication skills: you can connect, influence, and earn trust at all levels
  • Willing and able to travel nationwide, 100% of the time
  • Willingness to relocate – while you’ll decide which locations to apply to, growth may require flexibility.

The pay grade for this position is 49,141 - 109,215. Base pay is determined by factors including candidate experience and qualifications, education and work location. At JM Family, we offer an extremely competitive benefits package tailored to your needs and those of your family. Beyond base pay, this position is eligible for an annual discretionary bonus as well as participation in our robust retirement plans including 401k, profit sharing and pension. Yes, you read that right, a pension plan! We offer medical, dental and vision insurance, as well as flexible spending accounts. We also provide access to emergency backup care and family support services, supplemental life insurance, a lifestyle spending account, parental leave and paid time off. During your interview process, our talent team can fill you in on the details of our benefits and career development opportunities.

#LI-BS2

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.

JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER 

JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.

 

DISABILITY ACCOMMODATIONS 

If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at [email protected] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.

 

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The Company
HQ: Deerfield Beach, FL
3,311 Employees

What We Do

JM Family Enterprises, Inc. was founded by automotive legend, Jim Moran in 1968. It is a privately held company with $16 billion in revenue and more than 4,500 associates. Rooted in automotive and united in its strong culture and core values, JM Family is in the business of helping other businesses succeed. As a long-term partner, it is invested in its companies, associates and its communities. Driven by exceptional performance, current subsidiaries are in the automotive, financial services and franchising industries. Its family of companies includes: Southeast Toyota Distributors, the world’s largest independent distributor of Toyota vehicles; JM&A Group, a company committed to improving automotive dealers’ performance by offering Finance & Insurance products and services, dealership training and consulting; World Omni Financial Corp. (dba Southeast Toyota Finance), a captive financial services company driven to delivering an exceptional dealership and customer experience for Toyota customers in the Southeast; JM Lexus, one of South Florida’s leading Lexus dealers; DataScan, a provider of solutions for wholesale asset financing and inventory risk management; and Home Franchise Concepts, a multi-brand franchise network consisting of Budget Blinds, Tailored Living featuring PremierGarage, Concrete Craft, AdvantaClean, Kitchen Tune-Up, Bath Tune-Up and Two Maids & A Mop.

JM Family has earned various awards for its culture, products and services, including 23 consecutive years on Fortune’s 100 Best Companies to Work For list.

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