Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.
Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.
We are seeking an experienced Performance Leader-Converting for our First Quality Tissue, SE facility located in Anderson, SC. This position will be responsible for providing process leadership for the production group to include operator skills development training, downtime reduction, waste reduction, and process center lining with the goal of improving departmental efficiencies and lowering operating costs while ensuring compliance with government mandates and FQT systems. Provide day-to-day process troubleshooting, training and setup for production to meet or exceed Safety, Quality, Speed, Efficiency, Waste, and Cost objectives. Identifying, supporting and implementing productivity improvement.
Primary responsibilities include:
- Promote an action-oriented safety culture embracing safety as a core value, instilling and exemplifying a safety mindset for all team members resulting in an incident free workplace.
- Work in conjunction with Quality department to ensure finished product satisfies all finished product quality standards.
- Displays comprehensive knowledge and full understanding of the paper making process.
- Complies with, and is a role model for, all First Quality safety and handbook protocol.
- Lead troubleshooting initiatives and implement root cause corrective actions to address process upsets.
- Develops operator troubleshooting guides; writes OJT procedures.
- As a SME, provide both hands-on expertise to identify and resolve issues and provide OJT to the operators/leads as needed.
- Provides mentoring and training resources to continually develop/improve operator skills.
- Ensure teams are auditing critical process parameters on a daily/shift basis.
- Analyze data to effectively troubleshoot and resolve production problems.
- Assist PE in resolving any product specification related issues.
- Demonstrates superior leadership capabilities in front of all team members.
- Reinforces FQT management company direction and promotes positive change with the hourly workforce.
- Collaborates with Maintenance department for daily, weekly and monthly outage maintenance work planning.
- Maintain a constructive working relationship with Quality and Converting departments in order to efficiently resolve cross department issues.
- Support weekend work and alternate shifts as required fulfilling business needs.
The ideal candidate should possess the following:
- Bachelor’s degree in technical field preferred.
- Minimum 5 years of experience with Paper industry required.
- Previous supervisory experience preferred.
- Experience in a lean manufacturing environment preferred.
- Standard knowledge of OSHA laws and regulations within the manufacturing field.
- SAP knowledge preferred.
- Possess excellent time management and organizational skills.
- Above average troubleshooting skills.
- Analytical thought process by identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Demonstrates good leadership qualities – accountability, credibility, trust.
- Employs excellent interpersonal and communication skills.
- Possess intermediate computer skills.
- Detail oriented and thorough when completing work tasks.
What We Offer You
We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:
- Competitive base salary and bonus opportunities
- Paid time off (three-week minimum)
- Medical, dental and vision starting day one
- 401(k) with employer match
- Paid parental leave
- Child and family care assistance (dependent care FSA with employer match up to $2500)
- Bundle of joy benefit (year's worth of free diapers to all team members with a new baby)
- Tuition assistance
- Wellness program with savings of up to $4,000 per year on insurance premiums
- ...and more!
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.
Top Skills
What We Do
First Quality was founded over 30 years ago and has grown to become a diversified family of companies with over 4,000 employees. Manufacturing Adult Incontinence Products, Feminine Hygiene Products, Baby Wipes, Adult Washcloths, and Consumer Paper Products, we serve institutional and retail markets throughout the world. Our trusted, household brands include Prevail®, Cuties®, Plenty®, Panda®, and Incognito®
Our facilities operate independently to maintain focus on the markets they serve, but benefit from being a part of the First Quality family of companies. We may be spread out across 9 locations and 2 countries, but we are one team! With our focus on innovation, technology, and sustainability, we strive to create the best products that stand out and make a real difference in people’s lives without ever sacrificing quality for affordability.
If advanced technology, innovative thinking, and a passion for challenging the status quo excite you, come join our team at First Quality! When you look at one of our job listings what you’ll find is an opportunity: to meet teams who challenge each other to improve, encounter leaders who empower you to experiment, and discover work that inspires you. As a new employee in our FQ family your training begins day one and continues throughout your career as you learn and grow with our organization. Be part of making things better – apply today to join our team at www.firstquality.com/join-us!
