In our continuous journey of growth and innovation at Carnival UK, we are seeking an Analyst, Performance and Insights to bring fresh insights and expertise to our Digital Technology team.
This pivotal role will involve:
Producing accurate and timely performance reporting across DTO, maintaining dashboards, metrics and data quality standards utilising tools such as Power BI
Analysing service and delivery data to identify trends, risks and performance variances, translating findings into clear commentary.
Validating, cleansing and reconciling data from multiple sources to ensure reporting is accurate, consistent and clearly documented.
Supporting improvements to dashboards, visualisations and reporting processes, while working with managers to tailor outputs to their needs.
This role is positioned at CUK09 level within our organisation and is available on a [full-time/part-time], [permanent/fixed term] basis. This is an office-based position in Southampton.
Who We Are
Carnival UK is a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.
What You'll Bring
Your unique background and skills are what will make you stand out. We're looking for:
Experience supporting reporting, data analysis or operational processes within a structured environment.
Strong attention to detail and the ability to work confidently with data to produce accurate, reliable outputs.
Good communication and stakeholder skills, with the ability to understand reporting needs and explain findings clearly.
A degree or equivalent experience in Business, Technology, Data or a related discipline, supported by evidence of continuous professional development
About You: The Ideal Candidate
You are more than just your CV. You're someone who brings:
A curious and analytical approach, with the judgement to balance accuracy, pace and the level of investigation required.
Confidence using AI tools to support analysis, bring information together and explore new ways of generating insight.
Familiarity with Microsoft Power Platform, with an understanding of how tools such as Power BI, Power Automate and Power Apps can support reporting, analysis and process automation.
Ownership of your work and development, with an openness to feedback and a willingness to learn from challenges.
A collaborative and dependable style, building trust with colleagues and contributing positively to the wider team.
An experimental and improvement-focused mindset, willing to challenge established approaches, test new ideas and find smarter ways to improve reporting, data quality and insight.
Application Guidance
Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you’re passionate about technology and looking for an opportunity to grow, we’d love to hear from you. Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. Don’t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.
Why Join Us?
Working with us means more than just a role in technology. It’s about being part of a team that values well-being and personal growth. Here’s what we offer:
Employee Discounted Cruising plus Friends and Family offers
Minimum 25 days leave, bank holiday allowance and holiday trading scheme
Extensive learning and development opportunities
Company paid Health Cash Plan and health assessment
Contributory Defined Contribution Pension scheme
Recruitment Journey
For more information on your recruitment journey, please visit our Candidate Journey Map.
Skills Required
- Experience supporting reporting, data analysis, or operational processes in a structured environment
- Strong attention to detail and ability to produce accurate, reliable data outputs
- Good communication and stakeholder management skills
- Degree or equivalent experience in Business, Technology, Data, or a related discipline
- Evidence of continuous professional development
- Analytical approach with sound judgment regarding accuracy, pace, and investigation depth
- Confidence using AI tools to support analysis and generate insights
- Familiarity with Microsoft Power Platform, including Power BI, Power Automate, and Power Apps
- Ownership, openness to feedback, and willingness to learn
- Collaborative and dependable working style
- Improvement-focused mindset and willingness to test new reporting and data-quality approaches
Holland America Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Holland America Group and has not been reviewed or approved by Holland America Group.
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Wellbeing & Lifestyle Benefits — Travel privileges, cruise discounts, and company-paid travel stand out as distinctive perks that add meaningful value, especially for those who enjoy cruising and international work. Paid training, tuition assistance, and development support further strengthen the overall package for many shoreside roles.
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Healthcare Strength — Health coverage is presented as part of a solid, comprehensive package for eligible full-time employees, with onboard medical care available for shipboard staff. Despite role-based variations, healthcare benefits remain a core component of total rewards.
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Retirement Support — A 401(k) plan and, in some roles, an employee stock-purchase plan provide structured retirement savings opportunities. These programs contribute to a competitive offering for eligible shoreside employees.
Holland America Group Insights
What We Do
Holland America Group is a cruise operator serving brands including Princess Cruises, Holland America Line, Seabourn, and P&O Australia. Its flagship, Holland America Line, has been a leader in cruising for over 150 years, providing more than 500 annual sailings across seven continents. The group is committed to creating once-in-a-lifetime experiences through excellence in service and exploration of exotic destinations worldwide.
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