Performance & Insights Analyst

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Southampton, Hampshire, England, GBR
In-Office
Entry level
Travel
The Role
Produces performance reporting and maintains dashboards, metrics, and data quality standards. Analyzes service and delivery data to identify trends, risks, and variances, translating findings into clear commentary. Validates, cleanses, and reconciles data from multiple sources, documents reporting processes, and supports dashboard improvements. Works with stakeholders to tailor reporting outputs and uses Power Platform and AI tools to improve analysis and process automation.
Summary Generated by Built In

In our continuous journey of growth and innovation at Carnival UK, we are seeking an Analyst, Performance and Insights to bring fresh insights and expertise to our Digital Technology team.

 

This pivotal role will involve:

  • Producing accurate and timely performance reporting across DTO, maintaining dashboards, metrics and data quality standards utilising tools such as Power BI

  • Analysing service and delivery data to identify trends, risks and performance variances, translating findings into clear commentary.

  • Validating, cleansing and reconciling data from multiple sources to ensure reporting is accurate, consistent and clearly documented.

  • Supporting improvements to dashboards, visualisations and reporting processes, while working with managers to tailor outputs to their needs.

This role is positioned at CUK09 level within our organisation and is available on a [full-time/part-time], [permanent/fixed term] basis. This is an office-based position in Southampton.

 

Who We Are

Carnival UK is a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.

 

What You'll Bring

Your unique background and skills are what will make you stand out. We're looking for:

  • Experience supporting reporting, data analysis or operational processes within a structured environment.

  • Strong attention to detail and the ability to work confidently with data to produce accurate, reliable outputs.

  • Good communication and stakeholder skills, with the ability to understand reporting needs and explain findings clearly.

  • A degree or equivalent experience in Business, Technology, Data or a related discipline, supported by evidence of continuous professional development

 

About You: The Ideal Candidate

You are more than just your CV. You're someone who brings:

  • A curious and analytical approach, with the judgement to balance accuracy, pace and the level of investigation required.

  • Confidence using AI tools to support analysis, bring information together and explore new ways of generating insight.

  • Familiarity with Microsoft Power Platform, with an understanding of how tools such as Power BI, Power Automate and Power Apps can support reporting, analysis and process automation.

  • Ownership of your work and development, with an openness to feedback and a willingness to learn from challenges.

  • A collaborative and dependable style, building trust with colleagues and contributing positively to the wider team.

  • An experimental and improvement-focused mindset, willing to challenge established approaches, test new ideas and find smarter ways to improve reporting, data quality and insight.

  •  

Application Guidance

Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you’re passionate about technology and looking for an opportunity to grow, we’d love to hear from you. Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. Don’t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.

 

Why Join Us?

Working with us means more than just a role in technology. It’s about being part of a team that values well-being and personal growth. Here’s what we offer:

  • Employee Discounted Cruising plus Friends and Family offers

  • Minimum 25 days leave, bank holiday allowance and holiday trading scheme

  • Extensive learning and development opportunities

  • Company paid Health Cash Plan and health assessment

  • Contributory Defined Contribution Pension scheme

Recruitment Journey 

For more information on your recruitment journey, please visit our Candidate Journey Map. 

About Us
Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.

No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.

Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.

It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.

Skills Required

  • Experience supporting reporting, data analysis, or operational processes within a structured environment
  • Strong attention to detail and ability to produce accurate, reliable data outputs
  • Good communication and stakeholder management skills
  • Degree or equivalent experience in Business, Technology, Data, or a related discipline
  • Evidence of continuous professional development
  • Analytical approach with sound judgment regarding accuracy, pace, and investigation depth
  • Confidence using AI tools to support analysis and generate insights
  • Familiarity with Microsoft Power Platform, including Power BI, Power Automate, and Power Apps
  • Collaborative, dependable, and improvement-focused working style

Carnival Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carnival Corporation and has not been reviewed or approved by Carnival Corporation.

  • Wellbeing & Lifestyle Benefits — Travel perks such as complimentary standby and discounted confirmed cruises, along with wellness resources and an on‑site gym in Miami, add distinctive lifestyle value to the total package.
  • Healthcare Strength — Medical, dental, and vision coverage combined with mental‑health/EAP resources and wellness programs provide comprehensive health support for eligible roles.
  • Leave & Time Off Breadth — U.S. corporate postings outline structured vacation, sick time, and company holidays, indicating clear and predictable time‑off provisions.

Carnival Corporation Insights

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The Company
HQ: Miami, FL
2,661 Employees

What We Do

Carnival Corporation & plc is a global cruise company and one of the largest vacation companies in the world. Our portfolio of leading cruise brands includes Carnival Cruise Lines, Holland America Line, Princess Cruises and Seabourn in North America; P&O Cruises (UK), and Cunard in the United Kingdom; AIDA Cruises in Germany; Costa Cruises in Southern Europe; Iberocruceros in Spain; and P&O Cruises (Australia) in Australia. These brands, which comprise the most recognized cruise brands in North America, the United Kingdom, Germany and Italy, offer a wide range of holiday and vacation products to a customer base that is broadly varied in terms of cultures, languages and leisure-time preferences. We also own a tour company that complements our cruise operations: Holland America Princess Alaska Tours in Alaska and the Canadian Yukon. Combined, our vacation companies attract 10 million guests annually.

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