The successful candidate will be responsible for supporting the design, delivery, coordination and evaluation of learning, management, coaching and development initiatives that build capability, enhance performance and support organisational objectives. The role will identify learning needs, recommend appropriate development solutions and contribute to a culture of continuous learning and improvement across HAAS.
This is a full time, home based role with some travel required for training facilitation and team meetings.
Job title:
Performance & Development SpecialistJob Description:
What you'll be doing
- Identify learning needs and capability gaps, using performance data and stakeholder insight to shape learning priorities.
- Design engaging learning solutions across classroom, virtual, digital and blended learning environments.
- Develop learning materials, toolkits and resources that support performance and capability development.
- Facilitate workshops, onboarding programmes and development events both virtually and face-to-face.
- Partner with managers, subject matter experts and stakeholders to deliver impactful learning solutions.
- Lead learning and development projects from concept through to implementation and evaluation.
- Maximise the use of learning technology and the FUSE platform to create engaging learning experiences.
- Measure learning impact, using feedback and data to drive continuous improvement.
What we're looking for :
- Proven experience designing and delivering engaging learning solutions, including blended and digital learning.
- Strong facilitation and presentation skills, both virtually and face-to-face.
- Experience using Learning Management Systems (LMS) and learning technologies.
- Excellent stakeholder management, communication and relationship-building skills.
- Strong project management, organisational and problem-solving abilities.
- Able to analyse data and translate insights into meaningful learning solutions.
- Proficient in Microsoft 365, including Teams, PowerPoint, Excel and Copilot.
- Adaptable, resilient and passionate about improving performance through learning.
- CIPD Level 3 or 5 qualification (or working towards).
- Experience with learning authoring tools such as Articulate Rise, Storyline, Synthesia or ElevenLabs.
- Knowledge of adult learning principles and instructional design.
- Coaching and/or mentoring experience.
- Experience developing blended and digital learning programmes.
About HAAS
The Health Assessment Advisory Service (HAAS) arranges and carries out assessments for the Department for Work and Pensions (DWP) and the Department for Communities (DfC). The purpose of the assessment is to understand how an illness or disability affects a person’s daily life. After the assessment, the DWP/DfC makes the decision as to whether the individual will receive benefits.
What’s in it for you?
A competitive basic salary of up to £36,000
25 days’ holiday (rising to 27) with the opportunity to buy extra leave
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
Equal Opportunities
At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email [email protected] or call 07784 237318 and we’ll get back to you to discuss.
For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [email protected]
Location:
Home-Based - GBR,
United KingdomTime Type:
Full timeContract Type:
PermanentSkills Required
- Experience designing and delivering engaging learning solutions, including blended and digital learning
- Strong virtual and face-to-face facilitation and presentation skills
- Experience using Learning Management Systems and learning technologies
- Excellent stakeholder management, communication, and relationship-building skills
- Strong project management, organizational, and problem-solving abilities
- Ability to analyze data and translate insights into meaningful learning solutions
- Proficiency in Microsoft 365, including Teams, PowerPoint, Excel, and Copilot
- CIPD Level 3 or 5 qualification, or currently working toward one
- Experience with learning authoring tools such as Articulate Rise, Storyline, Synthesia, or ElevenLabs
- Knowledge of adult learning principles and instructional design
- Coaching or mentoring experience
- Experience developing blended and digital learning programs
Capita Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Capita and has not been reviewed or approved by Capita.
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Flexible Benefits — Hybrid/remote options, job sharing and compressed hours are available across many roles, and remote-work convenience can meaningfully add to overall value.
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Parental & Family Support — Enhanced maternity, paternity and shared parental leave are part of the offering, signalling stronger family support than basic statutory levels.
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Retirement Support — A company‑matched pension and life assurance are provided for UK roles, delivering core financial protection within the package.
Capita Insights
What We Do
Capita is a leading provider of business process services, driven by data, technology and people. We are a purpose-led, responsible organisation¬. Every day our 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. We partner with our clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate across three divisions – Capita Public Service, Capita Experience and Capita Portfolio – in the UK, Europe, India and South Africa. Capita is quoted on the London Stock Exchange (CPI.L). Further information can be found at: http://www.capita.com
