POSITION POSTED UNTIL A VIABLE POOL OF CANDIDATES HAS BEEN ESTABLISHED
EDUCATION and/or EXPERIENCE
Bachelor's degree in a Business Administration, Mathematics/Statistics, Transportation Planning, Information Technology, Engineering, Organizational Performance, or a related field is required. Four years of progressively responsible experience in data collection, validation, and analysis, forecasting based on statistical analysis, and design of strategies for organizational improvement. Experience using business management techniques, performance and efficiency measurement, root cause analysis, process mapping, and quality management is preferred. Must possess excellent verbal and written communication skills, adept in the interpretation, presentation, and reporting of operational and financial performance data. A Master’s degree in one of the above fields is highly desired. Directly related work experience may be substituted on a year-for-year basis in-lieu of educational requirement.
INTERVIEW SELECTION PROCESS: The selection process may include one or more components to demonstrate applicants’ knowledge, skills and abilities in job related areas. These may include exercises such as practical demonstrations, written communications, oral interviews and/or competency assessments
SUMMARY
Performance Analyst – Transit Research
Validates data and manages databases acquired by the Authority through survey research data collection methods. Utilizes demographic data and vehicle trip lists in the development of sampling designs for research projects. Uses complex statistical software methods to analyze and integrate data, establish accuracy measures and confidence intervals. Uses demographic data to plan survey research project sampling designs, and randomly selects vehicle trips for sampling purposes. Manages validation of survey research data using algorithms specifically designed for this purpose. Manages database maintenance for all survey research projects, insuring that only the most recently validated data are used for analysis. Oversees the activities of contract Performance Support personnel.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Provides Authority-wide performance analyses relating to Service Monitoring, Transit Research and Ridership and Revenue, and operational and financial performance monitoring and reporting for the purpose of benchmarking and process improvement.
2. Responsible for high level and tactical data analysis and providing information to decision makers for short-term and long-term financial, operational and organizational decision-making and improvements.
3. Collects and analyzes data for the purpose of forecasting future ridership and passenger revenue, statistics, performance measure calculations, trend analyses and Bus average trip length calculation. Reports ridership, operational, and financial data to the Federal Transit Administration through the National Transit Database, including data impacting the federal funding formula.
4 Provides MARTA decision makers with Authority-wide performance analyses, benchmarking and process improvements for short-term and long-term financial, operational and organizational decision-making and improvements. Develops and implements annual and long-range performance measures that align with the Authority's goals, major strategies, programs and resource requirements.
5 Makes presentations to the Board of Directors, GM/CEO and Senior Management as required providing recommendations and information on the status of overall performance within the Authority. Develops position papers as required by the GM/CEO.
6. Performs other related duties as assigned, including Transit Ambassador assignments.
CERTIFICATES, LICENSES, REGISTRATIONS
N/A
PHYSICAL DEMANDS
N/A
AMERICANS WITH DISABILITIES ACT
If you are a qualified individual with a disability, you have a right to request that MARTA make reasonable accommodations in order to help you accomplish your work, which must still be performed in all its essential functions.
MARTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Salary Grade -18
Classification -non-represented
Number of Openings -1
Salary Range -$60,552. Min- $90,826. Max
Skills Required
- Bachelor's degree in Business Administration, Mathematics/Statistics, Transportation Planning, IT, Engineering, Organizational Performance, or related field (or year-for-year substitution of directly related experience)
- Four years of progressively responsible experience in data collection, validation, analysis, forecasting, and organizational improvement design
- Experience validating survey research data, managing databases, and applying algorithms for data validation
- Ability to interpret, present, and report operational and financial performance data; excellent verbal and written communication skills
- Experience reporting ridership and financial data to the Federal Transit Administration via the National Transit Database
- Experience using business management techniques, performance/efficiency measurement, root cause analysis, process mapping, and quality management
- Master's degree in a related field
What We Do
MARTA was created to provide safe, convenient and reliable transit service for the Metro Atlanta region. MARTA is vital to the success of metro Atlanta's economy, the preservation of our environment and the quality of life in our region. According to a University of Georgia study, MARTA is responsible for about $2.6 billion in economic activity every year. Our Vision People taking people where they want to go today and tomorrow. Our Mission To advocate for and provide safe, multimodal transit services that advance prosperity, connectivity and equity for a more livable region. Our Priorities Everyday, we will do our part at MARTA to operate a transit system that: * Consistently provides excellence in customer service * Delivers the capital program with speed and efficiency * Strengthens the MARTA brand * Demonstrates fiscal responsibility
