Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time.
Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience.
Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.
- Systems
- Oversight of HR/People Systems, including UKG Ready, and troubleshoot/problem solve system issues
- Work closely with the People/HR team to pinpoint and implement system improvements, such as data updates, workflow creation, and other enhancements
- Act as the first point of contact for People Ops tickets and escalate requests as necessary
- Work to automate manual tasks, build new processes (both in systems and creating SOPs)
- When necessary, the role will participate in evaluating and implementing people platforms and provide training
- Onboarding
- Own the transition from candidate to new hire and ensure a successful onboarding
- Run all of the onboarding experience for new hires, as well as Pre-start communication
- Handle routine processes, including new hire additions, system permissions, user access, personalization, data auditing, and backend configurations.
- Set up onboarding in UKG, send out new hire documents, Schedule Onboarding Sessions, process I-9’s and Employee Agreements
- Work with IT on account & laptop creation
- Compliance
- Manage day-to-day People Ops inquiries, system administration, and stakeholder support
- Ensure all employee records are complete, compliant, and secure (paper and electronic), validate required documentation and retention, confirm proper segregation of sensitive records, and establish a filing standard, retention schedule, and SOPs for ongoing compliance and operational consistency.
- Refine employee data practices and processes
- Monitor, track, and report key HR metrics
- Support people compliance initiatives and audits
- Research and monitor compliance requirement changes
- Partner with People Ops on processes/projects
- Maintain People Ops trackers
- Quarterly on-site maintenance of sensitive files
- You are the dichotomy of two people — equally energized by connecting with employees and new hires as you are by streamlining processes and perfecting the details.
- Detail-obsessed.
- You are self-sufficient, intrinsically motivated, and drive results with a strong track record of success.
- You see challenges as opportunities to build better systems and stronger practices.
- You’re adaptable and resilient in the face of change, and you maintain an optimistic, solutions-oriented outlook.
- You’re resourceful, eager to uncover innovative ways to improve, and committed to continuous learning.
- You take accountability, follow through on commitments, and always deliver with excellence.
- You’re fluent in HR systems (experience with UKG Ready is a plus) and enjoy optimizing workflows and automations to drive efficiency and accuracy
- You’re curious about leveraging automation and AI tools to simplify processes, enhance data integrity, and improve the employee experience
- You have exceptional attention to detail, strong organizational skills, and a continuous improvement mindset
- You’re comfortable presenting and facilitating training sessions for employees or managers
- You have experience with HR compliance, policy, and reporting
- You communicate effectively across teams and build trust with employees at every level
- You can work cross-functionally and thrive in a collaborative, close-knit team
- You bring experience from a high-growth or startup environment and are comfortable navigating change
- You have 3+ years of experience in HR or People Operations
REQUIRED: 1 day a week in the Atlanta HQ office - local candidates only please.
This position will be posted for 30 days from August 13, 2026
Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer.
We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
AI - A Transformative ForceAt Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine.
Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.
Pindrop is an Equal Opportunity EmployerHere at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.
Skills Required
- 3+ years of experience in HR or People Operations
- Fluency with HR systems and HRIS administration
- Experience with UKG Ready
- Experience with HR compliance, policy, and reporting
- Ability to process I-9s and employee agreements and manage new-hire documentation
- Experience building automations, workflows, and SOPs in people systems
- Comfort presenting and facilitating training sessions for employees and managers
- Ability to work cross-functionally in a high-growth or startup environment
- Local to Atlanta, able to work 1 day per week in Atlanta HQ
Pindrop Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pindrop and has not been reviewed or approved by Pindrop.
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Fair & Transparent Compensation — Pay is considered competitive for many technical and go-to-market roles, with base and total compensation aligning to mid-to-upper market ranges. Feedback suggests sales bases/OTEs and senior engineering bands are market-aligned.
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Flexible Benefits — A remote-first setup with home-office allowances, equipment support, and recurring connectivity stipends provides practical flexibility for distributed work. Feedback suggests professional development budgets and identity protection further broaden choice and usability.
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Leave & Time Off Breadth — Unlimited PTO and company rest days/holidays are core parts of the package. Feedback suggests flexibility in taking time off is a notable advantage in the overall offering.
Pindrop Insights
What We Do
Pindrop® solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust for every voice interaction. Pindrop solutions protect some of the biggest banks, insurers, and retailers in the world using patented technology that extracts an unrivaled amount of intelligence from every call encountered. Pindrop solutions help detect fraudsters and authenticate callers, reducing fraud and operational costs, while improving customer experience and protecting brand reputation. Pindrop solutions have been implemented in 8 of the top 10 US banks and 5 of the top 7 US life insurers. Additionally, 70% of Pindrop US customers are Fortune 500. Pindrop, a privately held company, headquartered in Atlanta, GA, was founded in 2011 and is venture-backed by Andreessen Horowitz, Citi Ventures, Felicis Ventures, CapitalG, GV, and IVP. For more information, please visit pindrop.com.
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