The Role
The People Success Partner will drive HR initiatives, enhance employee experience, and manage compliance while handling various HR functions such as onboarding and payroll processing.
Summary Generated by Built In
Set-up and Location: ONSITE – Ortigas, Pasig City
Work Schedule: 7:00 AM – 4:00 PM Philippine Time
Employment Type: Full-time
Ready to take your HR career to the next level?
We’re looking for a seasoned People Success Partner who’s not just about policies and paperwork but about people and impact. In this role, you’ll balance strategy and hands-on execution — driving initiatives that strengthen employee experience while keeping day-to-day operations running smoothly.
If you thrive on solving people challenges, improving processes, and being the go-to HR advisor, then this could be the perfect fit for you.
What You’ll Do
You’ll be the kind of person who:
- Assist in developing and executing personnel procedures and policies, providing guidance and interpretation for business operations
- Participate in the development of HR objectives and systems, including metrics, queries, and standard reports for ongoing company requirements
- Assist in administering benefits, engagement, and employee performance programs
- Suggest new procedures and policies to continually improve the efficiency of the HR department and organization, and to improve employee experience
- Ensure legal compliance of HR state, regulations, and applicable employment laws, and update policies and/or procedures as required
Daily and Monthly Responsibilities
- Prepare paperwork, schedule, and facilitate a smooth new hire onboarding process, coordinating with cross-functional departments to deliver an exceptional first-day experience
- Handle all administrative tasks for onboarding, new hire orientation, and exit interviews, including entering data into HR information systems and auditing for accuracy and compliance
- Provide an effective and dedicated HR advisory service to employees in relation to absence and health issues, conduct and capability, grievance matters, organizational change, and all other employee-relations matters
- Be the primary backup for payroll processing, including semi-monthly updates to employee files, bonus/incentive pay, tracking vacation/sick leaves, importing expense reimbursements, inputting exceptions, and benefit changes
- Assist in the communication and upkeep of employee handbook, employee directory, and organizational chart, and contribute to the development of policies.
Requirements
What You Bring
We’re looking for someone with:
- Bachelor's degree in related field
- At least 5 years as an HR Generalist and preferably in a BPO or Shared Services environment
- Experience with HRIS systems a plus (i.e., SuccessFactors)
- Strong knowledge and experience using MS Office apps (PowerPoint, Word, Excel)
- Excellent verbal and written communication skills
- Strong presentation and facilitation skills
- Strong analytical and problem-solving abilities
Benefits
Why You’ll Love Working Here
- HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents).
- Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary).
- Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!
Let’s Talk
If you’re thinking “this sounds like me”—it probably is. Click apply. We can’t wait to meet you.
Skills Required
- Bachelor's degree in related field
- At least 5 years as an HR Generalist
- Experience with HRIS systems a plus (i.e., SuccessFactors)
- Strong knowledge and experience using MS Office apps (PowerPoint, Word, Excel)
- Excellent verbal and written communication skills
- Strong presentation and facilitation skills
- Strong analytical and problem-solving abilities
Am I A Good Fit?
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The Company
What We Do
Staff Domain is a leading offshore outsourcing and Business Process Offshoring (BPO) company that supports global businesses by providing dedicated teams for recruitment, engagement, and operational management, enabling cost savings and rapid growth.
