People Services Senior Generalist (Payroll)

Posted Yesterday
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Petaling Jaya, Petaling, Selangor, MYS
In-Office
Mid level
Healthtech
The Role
The People Services Senior Generalist manages employee benefits and compliance, oversees payroll processes, and fosters strategic partnerships in a multicultural environment. Responsibilities include vendor management, communication strategies, change management, and driving process excellence.
Summary Generated by Built In

Job title: People Services Senior Generalist (Payroll)

Location: KL

About the Job

Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions.

The People Services Senior Generalist is responsible for controlling, monitoring, and executing People Services core models, ensuring a One Sanofi, best-in-class service for employees. This role supports employee lifecycle management within the legal framework and Sanofi's corporate policies, maintaining adequate control and minimizing associated risks.

About Sanofi:

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Main Responsibilities:

1. Strategic Benefits Management

  • Lead vendor management relationships for local benefit providers, driving strategic partnerships, issue resolution, and process optimization across Sanofi benefit programs

  • Oversee the end-to-end execution of employee benefit programs, ensuring operational excellence in enrollment, termination, invoicing, reporting, procurement, and compliance

  • Develop and maintain comprehensive benefits documentation systems, establishing best practices for data integrity and compliance

  • Spearhead Tier 2 support for complex benefits administration issues, implementing solutions that enhance employee experience and customer satisfaction

  • Orchestrate cross-functional collaboration with key stakeholders to drive integrated benefits processes and strategic improvements

  • Design and implement standardization and harmonization initiatives for benefits under the Sanofi Multi-Country Organization framework

  • Serve as subject matter expert and strategic advisor for company benefits policies, particularly for medical insurance, health and vaccination programs

  • Drive impactful projects, providing thought leadership and specialized expertise as Senior Benefits Generalist

  • Ensure strategic alignment of benefits operations with Sanofi's global core model and KL Hub framework

  • Manage end-to-end administration of action shares and LTIs, Oversee the process of identifying eligibility, managing subscriptions, and coordinating with vendors and stakeholders and ensure accurate tax processing and compliance for equity-related benefits.

2. Compliance and Legal Oversight

  • Ensure all benefits programs and processes are compliant with tax regulations and legal policies

  • Collaborate with legal and tax experts to interpret and implement complex regulatory requirements

  • Develop and maintain a robust system for managing legal documentation related to benefits

  • Oversee tax processing for benefits-related matters, ensuring accuracy and compliance

3. Change Management and Communication

  • Lead change management initiatives for benefits-related topics, ensuring smooth transitions and stakeholder buy-in

  • Develop and execute comprehensive communication strategies to effectively disseminate benefits information and changes

5. Process Excellence & Innovation

  • Lead process transformation initiatives through advanced simplification, standardization, harmonization, and automation strategies

  • Conduct critical analysis of non-compliant processes, developing comprehensive remediation strategies and implementation roadmaps

  • Champion continuous improvement initiatives that deliver measurable enhancements to Benefits quality and operational efficiency

6. Governance & Compliance Leadership

  • Establish robust operational controls to ensure adherence to Internal Control framework

  • Direct timely completion of Control Self-Assessment (CSA) processes with thorough documentation

  • Manage resolution of audit findings (Internal and External), implementing preventative measures to address root causes

  • Ensure team compliance with mandatory training requirements on Sanofi learning platforms

  • Promote HSE and security excellence through consistent adherence to guidelines and completion of required trainings

7. Professional Leadership & Development

  • Guide team members while continuously advancing personal expertise through specialized learning opportunities

  • Lead cross-functional continuous improvement projects that deliver organizational impact

  • Model career development best practices through proactive management of Individual Development Plan and Career Hub in Workday

  • Build strategic partnerships with Line Management and other functions to advance professional development initiatives

About you

Qualifications:

  • Bachelor's degree in HR, Business Administration, or related field

  • 3+  years of experience in HR or related field

  • Fluency in English required; local language skills (put language/s here) required

  • Experience in a multicultural environment is a plus

Skills and Competencies:

  • Solid understanding of HR processes and activities

  • Proficiency in Microsoft Office, particularly Excel

  • Knowledge of HR systems like Workday is advantageous

  • Strong problem-solving and analytical skills

  • Excellent communication and interpersonal skills

  • Customer service orientation

  • Leadership abilities and teamwork skills

  • Adaptability and willingness to learn

  • Detail-oriented with ability to meet deadlines

  • Awareness of data privacy rules (e.g., GDPR)

Why choose us?

Pursue Progress. Discover Extraordinary.

Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Skills Required

  • Bachelor's degree in HR, Business Administration, or related field
  • 3+ years of experience in HR or related field
  • Fluency in English
  • Knowledge of HR systems like Workday
  • Experience in a multicultural environment

Sanofi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sanofi and has not been reviewed or approved by Sanofi.

  • Retirement Support Retirement support stands out through a notably strong 401K matching structure (e.g., 150% match up to a 6% contribution), which materially boosts total rewards for long-tenured employees.
  • Parental & Family Support Parental and family support is positioned as unusually robust, including a global gender-neutral paid parental leave standard (14 weeks) and added supports such as childcare assistance and adoption/surrogacy/infertility help.
  • Equity Value & Accessibility Equity participation is made more accessible via an Employee Stock Purchase Plan that includes a meaningful purchase discount and matching/free-share mechanics, increasing perceived total compensation beyond base pay.

Sanofi Insights

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The Company
HQ: Paris
85,000 Employees
Year Founded: 1973

What We Do

We are Sanofi, an innovative global healthcare company. We chase the miracles of science to improve people’s lives. Our team, across some 100 countries, is dedicated to transforming the practice of medicine by working to turn the impossible into the possible. We provide potentially life-changing treatment options and life-saving vaccine protection to millions of people globally, while putting sustainability and social responsibility at the center of our ambitions. Interactions with this account must comply with the Terms: https://bit.ly/sanofi-terms

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