Latam's Sales organisation is scaling fast, growing from 104 to a projected 161 people by the end of Q4 2026, and this role exists to give that growth a dedicated, senior People voice. As the People Partner for Sales, this person will step in as the trusted advisor to commercial leaders, owning the full people cycle, from performance and engagement to retention and leadership coaching, at a moment when the business genuinely needs it. It's a rare chance to build a partnering function from the ground up in a high-growth commercial environment, shaping how a 160-person sales team performs, retains talent and develops its leaders.
What you'll doAdvise Sales leaders on performance management, talent development, conflict resolution and organisational health, balancing business goals with people-first guidance
Lead full People cycle processes for the Sales organisation, including performance reviews, salary calibrations and engagement surveys, independently and in line with global frameworks
Spot attrition risks and retention patterns early, turning people data into clear insights and recommendations for senior leadership
Coach Sales leaders of varying seniority on feedback, difficult conversations and goal-setting, building leadership capability across the commercial area
Lead the people side of organisational change within Sales, supporting communication and helping teams adapt through transitions
Act as the connection point between the Sales organisation and People Enablement functions such Payroll and People Ops, working across a global-local structure to keep service standards high
Experience of at least 6 years in HR business partnering, including 3 or more years operating independently as a senior People Partner in a commercial or sales-heavy environment
A track record of managing full performance cycles, engagement programmes and complex employee relations cases without close oversight
Strong ability to translate people data such as attrition, engagement and performance trends into insights that shape leadership decisions
Comfort coaching leaders through performance, change and team health challenges, plus confident stakeholder management across senior commercial and global People groups
Solid knowledge of Chilean labour law, together with intermediate to advanced English proficiency
🌍 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Santiago office. This involves an office-first setup
🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success
📚 A dedicated annual L&D budget that you can use to attend conferences and/or advance your career through further education
🏖 20 days of paid leave, plus public holidays and special leave days
🏥 Health and life coverage: in partnership with Zurich, we offer health insurance, including optical and dental and life insurance
🌴 Break4me: 1-month sabbatical after 3 years of service
Be empowered to do more that matters.
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 38 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.
Our commitment to small businesses is reflected in our diverse team of over 4,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
Skills Required
- At least 6 years of HR business partnering experience
- At least 3 years operating independently as a senior People Partner in a commercial or sales-focused environment
- Experience managing full performance cycles, engagement programs, and complex employee relations cases independently
- Ability to translate attrition, engagement, and performance data into leadership insights
- Experience coaching leaders through performance, change, team health challenges, and difficult conversations
- Strong stakeholder management across senior commercial leaders and global People teams
- Knowledge of Chilean labor law
- Intermediate to advanced English proficiency
SumUp Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SumUp and has not been reviewed or approved by SumUp.
-
Leave & Time Off Breadth — Paid time off is positioned as a standout, including 22 vacation days that increase with tenure, public holidays, a quarterly Wellness Day, special leave, and a fully paid one‑month sabbatical after three years. This combination makes time-off benefits feel notably robust in the overall rewards package.
-
Healthcare Strength — Health coverage is described as comprehensive, with medical plan options (including carriers such as Cigna and Kaiser) plus dental and vision. Company-paid life insurance and disability coverage are also part of the protection package in the U.S. materials.
-
Retirement Support — Retirement benefits include a published 401(k) match formula that provides an employer match up to a stated cap. The clarity of the match structure supports straightforward evaluation during offer comparisons.
SumUp Insights
What We Do
SumUp believes that every business should have access to affordable, easy-to-use financial solutions, no matter their size. That’s why more than 3 million businesses worldwide rely on SumUp to run their business. What started out as one card reader has now turned into a range of payment hardware, banking solutions, marketing, and loyalty tools, invoicing, and so much more. From sales and marketing to product and engineering, our cross-functional US team works together to ensure that small business owners can be successful doing what they love.
Why Work With Us
SumUp USA is part of the global SumUp organization that stretches across multiple continents from Berlin to Sao Paulo. Our teams are multicultural, have a collaborative mindset and bold goals. Join our mission if you want to become part of the success story and help empower over 3 million merchants using SumUp already!
Gallery
