SumUp is building a full-featured personal account for consumers across Europe- making it easy to spend globally, manage money, and get rewarded for everyday spending.
As our dedicated People Partner for SumUp Pay, you'll work closely with the Tribe Lead and senior leaders to build and execute a people agenda that's genuinely fit for an incubation-stage team, not a copy-paste of company-wide processes. This is a rare opportunity to shape how a fast-moving, high-priority team hires, develops, and grows its people from the ground up, with real ownership and direct influence from day one.
Check out our London office
What you'll do- Support the people strategy for the Consumer tribe that covers engagement, career development, manager capability, and workforce planning — tailored to where the team is today and where it's heading
- Adapt existing SumUp people programmes (including leadership development, and career frameworks) to fit the teams current size, pace, and stage
- Partner closely with Talent Acquisition to keep SumUp Pay’s hiring plan on track setting cadence, unblocking issues, tracking metrics, and reporting progress back to leaders
- Act as the trusted go-to person for people decisions across the tribe, supporting leaders with performance, development, and team health
- Use AI tools thoughtfully to improve and scale key people processes. We expect this person to experiment, iterate, and bring new ways of working to the team
- Experience working as a People Partner or HRBP in a fast-growing organisation, with a track record of balancing strategic thinking with hands-on execution
- Knowledge of talent and performance management processes, career development frameworks, and employment law, particularly across the UK
- Ability to build trust and credibility quickly with senior stakeholders, and to influence decisions without direct authority
- Comfort adapting company-wide programmes to fit a smaller, fast-moving team — knowing when to follow the playbook and when to write a new one
- Proactive in spotting people risks before they become problems, with the analytical thinking to back up recommendations with data
- 🌎 Opportunity to work with a truly global, multicultural team from our central Covent Garden location, wrapped in historic charm and modern flair. This involves an office-first setup
- 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
- 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success
- 🏖 Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves
- 📚 A dedicated annual L&D budget for attending conferences and/or advancing your career through further education
- 🏥 Health matters: private health insurance, including optical and dental
- 🚗 Life made easier: salary-sacrifice commuter benefits via Gogeta
- 💼 Financial security: retirement scheme (SumUp matches 7% when you contribute 5%)
- 🛡 Peace of mind: life insurance from MetLife for 2× your salary
- 🌴 Break4me: 1-month sabbatical after 3 years of service
- 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
Be empowered to do more that matters.
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.
Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
Skills Required
- Experience working as a People Partner or HR Business Partner in a fast-growing organization
- Strong knowledge of talent and performance management processes
- Ability to build trust and credibility with senior stakeholders
- Comfort adapting company-wide programs for a smaller team
- Proactive in identifying potential HR risks
SumUp Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SumUp and has not been reviewed or approved by SumUp.
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Leave & Time Off Breadth — Paid time off is positioned as a standout, including 22 vacation days that increase with tenure, public holidays, a quarterly Wellness Day, special leave, and a fully paid one‑month sabbatical after three years. This combination makes time-off benefits feel notably robust in the overall rewards package.
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Healthcare Strength — Health coverage is described as comprehensive, with medical plan options (including carriers such as Cigna and Kaiser) plus dental and vision. Company-paid life insurance and disability coverage are also part of the protection package in the U.S. materials.
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Retirement Support — Retirement benefits include a published 401(k) match formula that provides an employer match up to a stated cap. The clarity of the match structure supports straightforward evaluation during offer comparisons.
SumUp Insights
What We Do
SumUp believes that every business should have access to affordable, easy-to-use financial solutions, no matter their size. That’s why more than 3 million businesses worldwide rely on SumUp to run their business. What started out as one card reader has now turned into a range of payment hardware, banking solutions, marketing, and loyalty tools, invoicing, and so much more. From sales and marketing to product and engineering, our cross-functional US team works together to ensure that small business owners can be successful doing what they love.
Why Work With Us
SumUp USA is part of the global SumUp organization that stretches across multiple continents from Berlin to Sao Paulo. Our teams are multicultural, have a collaborative mindset and bold goals. Join our mission if you want to become part of the success story and help empower over 3 million merchants using SumUp already!
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