People Partner - Brands, Marketing & Experience - Consumer Relationships

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Salary Range

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Job Description Summary

Job Description

JOB TITLE: People Partner - Brands, Marketing & Experience - Consumer Relationships

SALARY: £78,098 - £91,880

LOCATION(S): Bristol or Leeds

HOURS: Full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this Opportunity

The CR business owns a deposits book of over £300bn and supports c. 25m retail customers and is leading the way in transforming the future of Consumer banking and designing the next generation of personalised experiences and propositions, while enhancing the Group’s digital and face to face experiences.

At the heart of CR, BMX is an exciting place to be and is made up of around 1,500 colleagues, working Groupwide to create strong, inclusive, sustainable brands that enhance customer experience and support growth. A creative, passionate, collaborative, curious and driven bunch, the BMX team have our purpose and values firmly at the core of what they do.

A day in the life of a People Partner is fast paced and ever changing! You will get the chance to work on a whole host of people related themes including strategic workforce planning (building our future ready workforce), skills and reskilling, culture, diversity and inclusion, organisation design and operating models, talent management, reward and plenty more in between.  We spend a lot of time talking to business leaders, and our P&P colleagues; everything we do is about connecting and building positive relationships, understanding their business, so that we can support them with their current and future needs. 

As a People Partner, you have the opportunity to sit around the leadership table, working with both our business leaders and our colleagues in P&P and the wider Group to craft and deliver the People agenda.

What we need from you:

• Excellent relationship management, influencing and coaching, developing trust through integrity and authenticity.

• Excellent communication skills with ability to see the bigger picture, story tell and join the dots.

• Innovative and good at problem solving.

• Collaborative team member.

• Ability to prioritise and focus on what matters.

• Ability to interrogate and analyse multiple data sources to inform planning and decisions.

• Organisational and industry awareness with a passion for bringing the outside in.

• Expertise in core People/HR disciplines – and a track record of leading within senior teams.

Key responsibilities:

• Build strong and trusted relationships with leaders in the BMX Executive team and act as their People Partner, working more broadly with other P&P colleagues (in our Centres of Excellence) to deliver against their requirements and the broader Group People priorities.

• Delivery of the business area people strategy in line with the wider CRPP and Group People Plan driving our Group purpose and values to enable the business to succeed.

• Grow capability within the business area to ensure colleagues have the skills of the future, whilst investing in the growth of the leadership team to drive effectiveness and high performance.

• Support the leadership teams to land and embed People initiatives, products, and policy changes.

• Support the creation of an operating model that increases pace and reduces friction.

• Provide support and coaching to leaders and managers, particularly in relation to building high performing leadership teams

• As a member of the CRPP leadership team, work collaboratively across the team, driving best practice and evolving ways of working.

About working for us:

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We’re committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. 

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you’d like an adjustment to the recruitment process just let us know

Our ways of working:

We support business teams across the UK and some occasional travel will be required.

We work on a hybrid basis with at least 40% of our time spent in the office.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch! We’d love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.