Doctoralia is a leading global platform in the digital health sector. Our goal is to connect patients with healthcare professionals in a simple, fast, and efficient way.
How do we do this?Through our marketplace and mobile app, we enable users to search for private sector professionals and/or clinics, read patient reviews, check availability, and book appointments directly online. 📱💻
About the Group & Our Growth🌍 Part of the Docplanner Group: Doctoralia has been part of the Docplanner Group since 2017, a multinational company with a presence in more than 13 countries.
Strong Financial Backing: Backed by prominent investors like Goldman Sachs, One Peak Partners, Point Nine, and Target Global, we have raised over €450 million.
Proven Success: We are close to reaching profitability with more than €180 million ARR (Annual Recurring Revenue).
About the RoleWe are looking for a People Ops Specialist to take full ownership of our employee lifecycle operations and internal support in Spain. In this role, you won't just follow administrative workflows; you will be the main point of contact for our team members, ensuring a seamless, compliant, and top-tier employee experience from day one.
Sitting within the Finance department as part of the People Experience Services area, this position requires a proactive professional with solid expertise in Spanish labor relations, high autonomy, and a problem-solving mindset to manage everything from daily ticketing to complex onboarding and offboarding structures.
Key Responsibilities🇪🇸 Labor & Compliance OwnershipLocal Compliance: Take charge of all specific labor-related administrative tasks and legal requirements for Spain ( for example, Work council, SMAC attendance and negotiations)
Data Integrity: Maintain internal databases, employee profiles, and HR tools (HiBob, Officevibe, etc.) to guarantee data consistency and audit readiness.
Cross-Functional Collaboration: Partner with global and local stakeholders on data audits, and continuous improvement of administrative operations.
Primary Point of Contact: Act as the go-to reference for all employee inquiries regarding payroll, corporate benefits, internal policies, and workplace procedures.
Ticketing Ownership: Own and manage the internal ticketing system, ensuring timely, accurate, and empathetic resolution of all workplace queries to maintain high internal satisfaction.
Senior Stakeholder management: Partner with senior leaders and managers on sensitive employee relations matters, influencing decision-making and ensuring legally sound, consistent and business-aligned outcomes.
Onboarding & Offboarding: Collaborate with the Global team to optimize the onboarding and offboarding processes through our HRIS (HiBob), coordinating cross-functional workflows, preparing documentation, and ensuring a welcoming, structured experience.
Employee Administration: Oversee contracts, renewals, terminations, payroll incidents, and employee benefits, ensuring 100% accuracy and strict compliance with Spanish labor laws.
Experience: 5+ years of proven experience in HR Administration, People Operations, or Labor Relations, specifically within the Spanish market.
Education: University degree in Labor Relations, Law, Business Administration, or a related field. Nice to have: Master’s Degree in Occupational Risk Prevention qualifying for Higher-Level PRL functions in Spain, with at least one specialization: Occupational Safety, Industrial Hygiene, Ergonomics or Applied Psychosociology.
Languages: Fluency in both English and Spanish is a must (written and spoken), as you will interact with international teams and local employees daily.
Core Competencies: High level of autonomy, exceptional communication skills (including C-level management), a problem-solving attitude, and the utmost discretion when handling confidential data.
💶 Salary commensurate with your experience.
🤝 Most importantly: An amazing team that will accompany and support you along the way.
⚕️ Private health insurance.
🎂 Day off on your birthday to spend with your loved ones.
📚 Free language classes.
🧠 Unlimited access to the iFeel chat for mental health and emotional well-being support.
🏠 Hybrid work model with a minimum requirement of 1 day a week at our Barcelona offices.
✅ First match – A casual chat with (TAP).
💡 Strategic conversation – Interview with (our Leader)
👉 Business Case presentation – With Pilar
Skills Required
- 5+ years experience in HR Administration, People Operations, or Labor Relations within the Spanish market
- University degree in Labor Relations, Law, Business Administration, or related field
- Fluency in English and Spanish, written and spoken
- Solid expertise in Spanish labor relations, including work council and SMAC attendance and negotiations
- Experience maintaining HR data and using HRIS / HR tools (HiBob, Officevibe) and internal ticketing systems
- High autonomy, exceptional communication (including C-level), problem-solving attitude, and discretion with confidential data
- Master's Degree in Occupational Risk Prevention (Higher-Level PRL) with a specialization (Occupational Safety, Industrial Hygiene, Ergonomics or Applied Psychosociology)
What We Do
Doctoralia is a leading global digital health platform that connects patients with healthcare professionals. Through its marketplace and mobile app, users can search for clinics, read reviews, and book appointments online. Additionally, Doctoralia provides an innovative SaaS solution for healthcare professionals to manage their practices more efficiently, optimizing the experience for both doctors and patients.
