Network Right is on a mission to create a human-centric, innovative, next-generation world of IT. We are disrupting the IT service industry by offering custom solutions to each individual client. At Network Right, we’re bridging the gap between IT and People by offering unique support based on the needs of growing businesses, and making employee lives easier through technology.
Network Right is growing fast, and we want to scale with intention. Our team is our greatest asset, and we are looking for our first dedicated People Operations hire to help us take care of the people behind it all. This is an exciting time to step in, update our People Ops function, and shape the future of our workplace culture.
This is a mixed role, roughly split between People Operations for the whole company and office support for our San Francisco HQ, giving you broad exposure across HR, employee experience, and day-to-day operations as we scale. You'll be the first point of contact for employees on all things People, and you'll be trusted to handle sensitive information with discretion, eliminate friction in our processes, and build and update playbooks for the team.
Compensation: $90,000-105,000. We determine your starting salary based on the depth of your experience and how closely your skillset aligns with our team's needs.
Working Hours: The shift is 9:00am-5:30pm, Monday-Friday.
Location: This position requires you to be onsite 4 days a week at our San Francisco HQ. We are unable to offer relocation at this time.
Sponsorship: Network Right is not currently able to provide visa sponsorship. Applicants must be authorized to work in the United States without sponsorship now or in the future.
People Operations
Own the end-to-end onboarding and offboarding process, from administration and Day 1 readiness to exit coordination, equipment returns, and access revocation, so every transition is seamless and every new hire feels the Network Right culture from day one
Serve as the first point of contact for employee questions on HR topics, benefits, and policies, balancing high-touch support where it matters with self-service resources where it scales
Manage our background check process end to end, proactively following up on flags and ensuring all new hire records are cleared and current
Own I-9 and E-Verify workflows for all new hires, staying on top of federal compliance requirements and timelines
Serve as the day-to-day point of contact with our PEO, the external compliance vendor, ensuring workflows stay aligned with labor regulations as we grow
Lead the evaluation of our current payroll and HR platform, provide recommendations on whether to renew or migrate to a better-fit solution
Create, maintain, and continuously improve SOPs and process documentation, you are building the playbooks, not inheriting them
Identify opportunities to simplify, standardize, and automate People Ops workflows, knowing when a simple tool or AI-assisted solution closes the gap versus when something needs a bigger lift
Partner cross-functionally with the co-founders and department leaders to support employee lifecycle events and keep data accurate across all systems
Champion culture and employee experience, designing intentional touchpoints that keep the team connected as we grow
Maintain a consistent in-office presence in SF to keep the workspace running smoothly, including managing supplies, coordinating vendors, and ensuring the office is set up for the team to do their best work
Support candidate experience during onsite interviews, ensuring a welcoming and well-organized experience from arrival through wrap-up
Assist with planning and executing company events and offsites, including venue sourcing, logistics, and coordination
3+ years in People Ops, HR coordination, or a related role, ideally at a tech startup in the 30 to 100 person range
Proven track record owning onboarding and offboarding processes end to end
Familiarity working within a PEO model and optimizing the system for onboarding, payroll, benefits, and compliance.
Hands-on experience managing background checks, I-9, and E-Verify workflows
Background supporting and coordinating performance management cycles in partnership with leadership
Comfortable working in ticketing systems to manage employee requests and track workflows
Proficient in Google Suite with a habit of creating and maintaining clear internal process documentation
Experience using AI tools to streamline communications, draft documentation, and improve workflows
High degree of discretion and sound judgment when handling sensitive employee information
Strong written and verbal communication skills across all levels of the organization
Experience building HR processes and documentation from scratch, not just executing an existing playbook
Familiarity with the tools listed above, but we care more that you're a fast learner who is comfortable picking up new platforms quickly.
Exposure to office management, workplace coordination, or event planning
Genuine interest in growing a career in People Ops alongside a scaling team
❤️🩹 Health Benefits
100% covered health, dental and vision insurance for you, 50% for dependents
Paid Parental Leave
HSA/FSA eligibility
💸 Rewards & Recognition
401(k) + 4% company matching
Annual Bonus Program
🌴 Balance
Flexible Time Off
📚 Learning & Development
Flexible certification and learning stipends and reimbursements
🤝 Culture
Biannual company retreats
Social events
Wellbeing events and programs
➕ Extras
Home internet and mobile reimbursement
Monthly meal stipend
Commuter benefits
Onsite meals and snacks
Dog-friendly office
Skills Required
- 3+ years of experience in People Operations, HR coordination, or a related role
- Experience owning onboarding and offboarding processes end to end
- Familiarity working within a PEO model for onboarding, payroll, benefits, and compliance
- Hands-on experience managing background checks, I-9, and E-Verify workflows
- Experience supporting and coordinating performance management cycles with leadership
- Comfort working in ticketing systems to manage employee requests and workflows
- Proficiency with Google Suite and maintaining internal process documentation
- Experience using AI tools to streamline communications, documentation, and workflows
- High discretion and sound judgment when handling sensitive employee information
- Strong written and verbal communication skills across all organizational levels
- Experience building HR processes and documentation from scratch
- Familiarity with the listed HR and workplace tools
- Exposure to office management, workplace coordination, or event planning
- Interest in developing a People Operations career within a scaling team
What We Do
Network Right's leading team of US-based experts, delivers flexible IT services and is trusted by growing businesses like yours. Let Network Right focus on your technology, so you can focus on your business.
