People Operations Generalist

Posted Yesterday
Los Angeles, CA, USA
Hybrid
69K-121K Annually
Junior
Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Virtual Reality • App development
Snap is a technology company.
The Role
Supports People Operations programs including onboarding, performance and promotion cycles, communications, employee support, reporting, and change adoption. Maintains employee data in Workday, responds to operational inquiries, improves HR processes, handles confidential information, and uses AI tools to optimize workflows and reporting.
Summary Generated by Built In

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.


The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.


The People Team drives our values of being kind, smart and creative across Snap's global workforce. We work together to empower our teams to hire thoughtful and passionate innovators, help people do their best work, grow their careers and build healthy and productive workspaces in a safe, and cohesive community. Together, we are Talent, Total Rewards, IDEA (Inclusion, Diversity, Equity, and Awareness), HR Tech, People Analytics, People Services, Council, Learning & Development, and Employee Relations.

We’re looking for a People Operations Generalist to join the People Team at Snap Inc! This role will be based in our Santa Monica office.

What you’ll do:

  • Support People Operations programs and projects including onboarding, performance and promotion cycles, communications and team member support.

  • Identify and implement process improvements that increase the efficiency, consistency, and employee experience of People programs.

  • Maintain accurate employee and program data in Workday and related systems in partnership with HRIS.

  • Prepare recurring and ad hoc operational reports, including headcount, new hires, promotions, and departures.

  • Respond to operational inquiries, provide routine guidance, and route matters to the appropriate People partner, as needed.

  • Handle sensitive employee information with discretion and follow applicable People processes and compliance guidance.

  • Utilize AI tools to optimize workflows and increase efficiency in People Operations processes.

  • Support change communications and adoption activities for new or updated People programs.

Knowledge, Skills & Abilities:

  • Knowledge of core HR processes and employee lifecycle practices.

  • Strong written, verbal, and interpersonal communication skills.

  • Ability to prioritize multiple tasks, maintain attention to detail, and meet deadlines.

  • Proficiency with Google Workspace and Workday or comparable HR system.

  • Ability to exercise discretion when handling confidential employee information.

  • Collaborative, proactive, and solutions-oriented approach to work.

Minimum Qualifications:

  • 2+ years of relevant professional experience

Preferred Qualifications:

  • Experience using Workday or another HR information system.

  • Experience utilizing AI to prepare reports and dashboards to illustrate data analysis.

  • Experience supporting People programs in a technology or high-growth environment.

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Zone A (CA, WA, NYC):

The base salary range for this position is $81,000-$121,000 annually.


 

Zone B:

The base salary range for this position is $77,000-$115,000 annually.

Zone C:

The base salary range for this position is $69,000-$103,000 annually.

This position is eligible for equity in the form of RSUs.

Skills Required

  • 2+ years of relevant professional experience
  • Knowledge of core HR processes and employee lifecycle practices
  • Strong written, verbal, and interpersonal communication skills
  • Ability to prioritize multiple tasks, maintain attention to detail, and meet deadlines
  • Proficiency with Google Workspace and Workday or a comparable HR system
  • Ability to exercise discretion when handling confidential employee information
  • Collaborative, proactive, and solutions-oriented approach to work
  • Experience using Workday or another HR information system
  • Experience utilizing AI to prepare reports and dashboards to illustrate data analysis
  • Experience supporting People programs in a technology or high-growth environment

What the Team is Saying

Xiaolin
Yvette
Matt
Jasmeet
Xueyin (Sherry)
Amir
Jung
Xu
Talia Mason
Maureen Ufomadu
Vincent Pagnard-Jourdan
Pulkit Trivedi

Snap Inc. Compensation & Benefits Highlights

  • Parental & Family Support Programs include up to 28 weeks of parental leave, adoption and surrogacy support, infertility and fertility‑preservation benefits, backup child care, and caregiver assistance via Wellthy. Facilities and services such as lactation rooms and breast‑milk shipping further reinforce family support.
  • Healthcare Strength Coverage spans PPO/HDHP/HMO medical plans, dental with orthodontia, vision with a LASIK allowance, and a free One Medical membership. Mental‑health access through Lyra (15 sessions/year for employees and dependents), wellness reimbursements, and virtual physical therapy add depth.
  • Retirement Support The 401(k) includes a published match formula (100% up to 3% and 50% on the 4th–5th percent) with after‑tax contributions enabled for a “mega backdoor” Roth. Financial tools such as HSAs/FSAs and education resources round out long‑term savings support.

Snap Inc. Insights

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The Company
HQ: Santa Monica, CA
5,000 Employees
Year Founded: 2011

What We Do

We contribute to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

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Snap Inc. Teams

Team
Product + Tech
Team
Machine Learning
Team
Sales
About our Teams

Snap Inc. Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our “default together” approach is an 80/20 model where we are asking team members to spend 80% of the time, on average, in the office, with the remaining 20% of the time spent remote.

Typical time on-site: 4 days a week
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