People Operations Specialist

At Bloq.it, we’ve created the world’s leading smart locker solution. Solving online deliveries by enabling everyone to participate easily, reducing delivery costs and making them more sustainable.

We’re quickly expanding, and after growing at 1000% for three years in a row, we’re now the fastest-growing Smart Locker company in the world and one of the fastest growing scale-ups in Europe.

We are in search of a People Operations Specialist to join our innovative team as our new #bloqstar. In this role, you'll be the operational backbone of our People function and play a crucial role in supporting our employees, ensuring that our People processes flow seamlessly and effectively.

What you’ll be doing: 

• Maintain and evolve our HRIS, keeping employee records accurate and up to date at all times.

• Handle the full employee lifecycle and act as a point of contact for day-to-day questions from employees, ensuring every step is seamless, compliant, and human;

• Liaise with IT, Finance and Office teams for Onboarding and Offboarding;

• Drive continuous improvement of People Ops processes, identifying inefficiencies and implementing scalable solutions;

• Act as the primary point of contact for employment contracts, addendums, and HR policy documentation in line with Portuguese labour law;

• Collaborate with the Finance team on payroll as a 4 eyes principle;

• Oversee absence and leave management, including sick leave, parental leave, and annual leave entitlements, ensuring statutory compliance. Maintain strong audit trails and documentation in preparation for internal and external reviews;

• Assure that we have top employee benefits, addressing queries, and liaising with vendors;

• Advise and support managers in country procedures, company policy and HR best practices;

• Assist in organizing internal events, such as global meetings and team-building activities.

What you’ll bring to the table: 

• 3–5 years of experience in People Operations and Payroll, ideally within a tech scale-up or high-growth environment.

• Native proficiency in Portuguese with great English communication skills;

• Experience in a transversal HR role on a fast-paced environment;

• Familiarity with HR Information Systems (HRIS) and a good understanding of labor law and HR best practices;

• Exceptional organizational skills, with the ability to manage multiple tasks and projects simultaneously;

• High ability to assist diverse profiles with consistent care and respect, characterized by a strong sense of empathy;

• Excellent communication skills to effectively liaise with different stakeholders;

• A proactive approach to work, with the ability to assist in a variety of People functions.
  

It would be great if you would also have:

• Understanding of French, Spanish, Italian, German or Dutch language will be a plus
  

Why join us?

• The opportunity to join our HR team and play a pivotal role in consolidating our Human Resources strategy while contributing to innovative solutions that redefine Bloq.it's revolution in the smart locker industry;

• A dynamic and fast-paced work environment with a culture of innovation, collaboration, and continuous learning ;

• Competitive salary and flexible benefits package, tailored to your experience and skills ;

• Eligibility for performance-based bonus, tied to your results and designed to reward your impact ;

• Work how you work best - we offer a remote-friendly policy and flexible hours so you can stay productive and keep life balanced ;

• Portuguese Health Insurance including mental health ;

• Flexible Sports and Wellness membership covering multiple gyms and studios

• Unlimited days off (subject to manager approval).

We value diversity and solidarity within Bloq.it, this position is open to all candidates.

If you require any special arrangements during the recruitment process, please let us know so that we can accommodate you in the best possible way.

Ready to join the revolution?