People Operations Program Manager

At Tive, we imagine a fully-transparent world in which everything and everyone is connected. We innovate beyond what the world thought possible—so what people hold near and dear arrives on time and in full.

We believe (and live!) four core values:

• Transparency First: We make everything visible so that everyone can operate better
• Always strive to make things simpler
• We are One Team, we have each other's backs
• Relentless iteration to optimize and improve

Whether shipped by road, rail, ocean, or air, Tive reduces shipment delays, minimizes rejected loads, and decreases theft, damage, and spoilage. Our customers count on Tive to ensure that their shipments are delivered on time and in full—because every shipment matters.

As the People Programs Manager, you will serve as the operational owner for many of Tive’s most important People programs, organizational initiatives, and cross-functional projects.

As Tive continues to scale globally, many of the systems, programs, and processes that support employee development, manager effectiveness, organizational alignment, and operational scalability require dedicated ownership and continuous improvement. The challenge is not identifying what needs to be built. The challenge is providing the focus, coordination, execution, and accountability necessary to turn ideas into sustainable programs and scalable organizational infrastructure.

In this role, you will work closely with the People team, managers, department leaders, and cross-functional stakeholders to operationalize strategic priorities, drive major initiatives forward, and build programs that help Tive continue to grow effectively.

Success requires strong program management, organizational effectiveness, stakeholder management, operational execution, and the ability to drive complex initiatives from concept through implementation and long-term adoption.

Our ideal candidate has:

• 5+ years of experience supporting, building, or operationalizing People programs, talent programs, leadership development initiatives, manager enablement programs, employee development programs, onboarding programs, or organizational effectiveness efforts
• Demonstrated experience leading complex programs or projects from concept through implementation and ongoing improvement
• Experience supporting performance management, talent reviews, succession planning, employee development, onboarding, engagement, or related People initiatives
• Strong program and project management skills, including planning, stakeholder management, communication, execution, and accountability
• Exceptional communication, facilitation, and relationship-building skills with the ability to influence stakeholders across multiple levels of the organization
• Proven ability to operate independently, manage multiple priorities, and drive initiatives forward in a fast-paced environment

Preferred Experience:

• Experience supporting career development, promotion frameworks, organizational effectiveness initiatives, or talent management programs
• Experience administering engagement surveys, organizational assessments, listening initiatives, or feedback programs
• Experience building scalable processes, frameworks, documentation, and operational infrastructure
• Experience working within a high-growth or rapidly scaling organization
• Experience supporting global and distributed teams
• Experience with HR technology platforms and related People systems

What you’ll be doing:

People Programs & Organizational Infrastructure

• Build, operationalize, and continuously improve company-wide People programs and organizational systems.
• Help establish scalable frameworks, processes, and tools that support employee growth, manager effectiveness, organizational alignment, and long-term business scalability.
• Support the development and implementation of new People initiatives as organizational needs evolve.

• Own the operational execution and continuous improvement of Tive’s performance management programs and talent processes.
• Drive enhancements to performance reviews, goal setting, calibration processes, employee communications, promotion frameworks, talent reviews, and career development initiatives.
• Coordinate timelines, stakeholders, communications, and implementation activities tied to performance-related programs.
• Improve adoption, consistency, accountability, and scalability across performance and talent initiatives.

• Build and manage programs that support manager effectiveness and employee development.
• Develop onboarding, training, resources, tools, communications, and enablement programs that help employees and managers succeed.
• Partner with leaders and subject matter experts to create learning experiences and educational resources across the employee lifecycle.
• Support company-wide education initiatives tied to topics such as performance management, career development, compensation, equity, leadership, and organizational effectiveness.

• Design, manage, and continuously improve Tive’s company-wide onboarding experience.
• Build programs that help employees understand Tive’s business, products, strategy, culture, organizational structure, and ways of working.
• Improve organizational integration, cross-functional visibility, and alignment across teams and regions.
• Build scalable onboarding resources, communications, and programs that help employees successfully integrate into Tive.

• Own employee and manager feedback programs, including engagement surveys, organizational assessments, listening initiatives, and related programs.
• Analyze feedback and identify opportunities for improvement.
• Partner with stakeholders to develop action plans and support implementation efforts.
• Drive communication, accountability, and follow-through across organizational improvement initiatives.

• Serve as the operational owner and program lead for major People and organizational initiatives.
• Drive accountability across stakeholders to maintain momentum, meet commitments, and achieve project objectives.
• Track progress, manage dependencies, identify risks, and remove blockers.
• Facilitate decision making, document outcomes, and support successful implementation.
• Lead and support strategic People and organizational initiatives that improve employee development, manager effectiveness, organizational scalability, operational readiness, and overall employee experience.

• Help strengthen the operational maturity and scalability of Tive’s People programs and systems.
• Improve documentation, training accountability, operational consistency, and organizational readiness.
• Support company-wide rollouts, change initiatives, and broader organizational improvement efforts.
• Identify opportunities to simplify, standardize, and improve People processes and employee experiences.
  

What does Tive offer?

• A chance to join what may very well turn out to be the most important company in your career.
• The autonomy and resources to build what you know how to build.
• Work with a committed global team that have each others back.
• Office-based or hybrid options. Your choice. 
• Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth.
  

We celebrate diversity, and consider it key to our success as both a team and a company. We are proud to be an equal-opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.