People Operations Partner

Posted 10 Days Ago
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Healthtech • Pharmaceutical
The Role
Serve as the country-level operational HR lead managing complex employee lifecycle actions, local compliance, employee relations, and implementation of global HR initiatives. Coordinate with Payroll, HRIS, Benefits, Finance and vendors, support restructures, audits, and operational process improvements, and advise managers and HRBPs on local employment legislation and workforce changes.
Summary Generated by Built In

Job Summary and Purpose: 

The People Operations Partner provides in-country-specific HR operational expertise within the global HR operating model. Acting as the Tier 2 operational HR lead for their assigned country, the role manages complex employee lifecycle activity, local legislative requirements, employee relations support, and operational implementation of HR processes and business change.

The role serves as the primary operational HR expert for managers, HRBPs, Payroll, Legal and COEs on country-specific employment practices, compliance requirements, and operational people matters. The position ensures global HR processes are delivered effectively while remaining compliant with local legislation and market practice.

This role is distinct from Global People Services and focuses on judgement-based operational HR support, local expertise, compliance, and operational execution rather than high-volume transactional query handling.

Main Duties & Responsibilities: 

  • Country HR Operations - Act as the operational HR lead for assigned country populations.
  • Manage complex employee lifecycle activity including contractual changes, leave management, transfers, and local compliance processes.
  • Ensure operational HR processes are delivered in line with local employment legislation and company standards.
  • Support implementation of global HR initiatives within country-specific legislative and operational frameworks.
  • Coordinate with Payroll, Benefits, HRIS, Finance and external vendors to suport compliant local delivery.
  • Employee Relations & Compliance
  • Support employee relations matters including disciplinary, grievance, absence, performance, and workplace concerns in partnership with managers and HRBPs.
  • Provide practical guidance on local employment legislation, policies, and operational risk.
  • Escalate complex or high-risk matters appropriately to Regional Ops Lead or Legal team.
  • Maintain compliance with local labour law, working time obligations, statutory requirements, and internal governance standards.
  • Support audits, compliance reviews, and regulatory documentation requirements.
  • Business & Manager Support
  • Provide operational HR guidance to managers on employee lifecycle and country-specific people matters.
  • Support operational delivery of organisational changes, restructures, transfers, and workforce actions.
  • Partner with HRBPs to operationalise business decisions and workforce changes.
  • Ensure managers are supported through operational implementation of HR processes and policy application.
  • Operational Governance & Improvement
  • Identify operational risks, processes, gaps, and opportunities for improvement or standardisation.
  • Contribute to development and maintenance of operational process documentation and country guidance.
  • Support implementation of new HR systems, operational processes, and service delivery requirements.

Minimum Education & Experience:

  • Degree in Human Resources, Business Administration or related field preferred
  • Professional HR qualification (e.g. CIPD, SHRM, HRCI or equivalent) desirable.
  • 6+ years of experience in relevant country-specific HR operational experience required.

Knowledge, Skills & Competencies: 

  • Strong HR generalist experience with operational HR ownership
  • Experience supporting employee relations and operational HR delivery within a multinational environment.
  • Strong understanding of local employment legislation and HR operational practices.
  • Ability to manage complex operational issues requiring judgement and practical application.
  • Strong stakeholder management and communication skills.
  • Ability to work independently within a global operating model.
  • Strong organisational, prioritisation, and problem-solving capability.
  • Experience working with HR systems and operational workflows.

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at [email protected].

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at [email protected] so we can investigate and take appropriate action.

Skills Required

  • 6+ years of country-specific HR operational experience
  • Degree in Human Resources, Business Administration or related field
  • Professional HR qualification (e.g., CIPD, SHRM, HRCI or equivalent)
  • Strong HR generalist experience with operational HR ownership
  • Experience supporting employee relations and operational HR delivery in a multinational environment
  • Strong understanding of local employment legislation and HR operational practices
  • Ability to manage complex operational issues requiring judgement and practical application
  • Strong stakeholder management and communication skills
  • Ability to work independently within a global operating model
  • Strong organisational, prioritisation, and problem-solving capability
  • Experience working with HR systems and operational workflows
  • Experience coordinating with Payroll, Benefits, HRIS, Finance and external vendors

Precision Medicine Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Precision Medicine Group and has not been reviewed or approved by Precision Medicine Group.

  • Healthcare Strength Health coverage includes medical, dental, and vision with HSA/FSA options, plus disability and life insurance, forming a comprehensive core package. The lineup is presented as robust across wellbeing, time off, and financial security categories.
  • Leave & Time Off Breadth Time off includes generous PTO and paid holidays, along with paid parental leave and adoption assistance. These offerings are positioned as part of a well-rounded benefits suite in the U.S. with similar cores noted in Canada.
  • Retirement Support Retirement programs include a 401(k) with employer match in the U.S. and a group retirement plan in Canada. These elements help establish a competitive total rewards foundation.

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The Company
HQ: Bethesda, MD
396 Employees
Year Founded: 2012

What We Do

We founded Precision Medicine Group in 2012 because we believed there was a transformational opportunity to improve the process of bringing new drugs to market. It involves utilizing technology, data, and human expertise. It is a big challenge that requires diverse talents. Our model involves both nurturing and investing organically and acquiring capabilities that we do not have but critically need. Our core executive team is anchored to this model, building life science services that address fundamental changes in healthcare that are necessary for health and outcomes improvement.

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