People Operations Manager

Posted 4 Days Ago
Be an Early Applicant
Austin, TX, USA
In-Office
Junior
Travel • Hospitality
The Role
Lead people operations for a hotel: manage recruiting, retention, HR operations, training, team engagement, culture development, and performance while supporting 24/7 hotel demands.
Summary Generated by Built In

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Our People Teams play an integral role in every aspect of our hotels. They are responsible for recruiting (and retaining) the best talent and then keeping them happy. And each one of our amazing People members keeps us humble and focused. We’re currently searching for a People Operations Manager, who will be the guru of People, processes and programs .
The People Operations Manager is the key to a high-performance culture that emphasizes our brand mission and point of view, as well as upholds ambitious standards for every team member, sets them up to attain challenging goals and evolves the workforce and Starwood culture through ongoing development and ever-evolving needs of the hotel.
About you...
Passionate about people, workplaces and culture with a minimum of 2 years of similar work experience.
A post-secondary diploma or degree would be a plus.
An expert in human resources operations and training, a strong leader and a proven track record in guest and team member engagement and financial performance.
Excels at communication, both verbal and written.
Is flexible and willing to meet the demands of a 24-hour operation.

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Skills Required

  • Minimum 2 years of similar work experience
  • Expertise in human resources operations and training
  • Strong leadership with proven track record in guest and team member engagement and financial performance
  • Excellent verbal and written communication skills
  • Flexible and willing to meet the demands of a 24-hour operation
  • Post-secondary diploma or degree
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The Company
346 Employees

What We Do

SH Hotels and Resorts, now operating as Starwood Hotels, is a luxury hotel brand management company and an affiliate of Starwood Capital Group. The company manages a portfolio of distinctive brands, including 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection, emphasizing sustainable luxury and innovative design to create groundbreaking hospitality experiences globally.

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