People Operations Manager

⚡️Who we are

We help consumers shop smarter. Our ambition is to revolutionize the way people shop, empowering them to find what they need, make informed purchasing decisions, and save money.

Joko is a tech company founded in Paris. Our team of over 50 talents is international and spread across offices in Paris, Barcelona and New York, or working remotely.

As a certified B Corporation, we are committed to making a difference in the lives of the communities we serve, including the 4 million consumers already using Joko to save money every day at over 7,000 merchants.

Over the years, we have quickly expanded our value proposition to enable consumers to make smarter shopping decisions through many features: cash back, buy now and pay later, automatic coupons, price drop alerts, carbon footprint tracking, and more. Today, we are dedicating significant resources to developing an AI-powered assistant that helps users find the right product based on their criteria for price, quality, or environmental impact from the global e-commerce catalog.

After reaching profitability in our core market, we are now expanding internationally with a primary focus on the US.

It’s still day 1; come build the future of shopping with us!

This position is based in Paris where our offices are.

🎯 What You Will Do

As a People Operations Manager at Joko, you will focus on all core operational aspects of HR that ensure a seamless employee experience. You will be our go-to expert for employment law, payroll, and compliance matters, and you’ll work hands-on to keep everything running smoothly by optimizing processes. Your responsibilities will include:

• HR administration: Handle all employment documentation (contracts, amendments, policies), benefits enrollment, leaves (sick, maternity, paternity), and ensure data integrity in HR systems.

• HR project management: Explore, implement, and refine people-related projects, procedures, and best practices that reflect our values and foster a positive company culture.

• Process optimization: Continuously improve, document, and streamline HR processes to enhance efficiency and accuracy.

• Compliance & Legal: Stay on top of applicable corporate and labor laws, ensuring full compliance across jurisdictions and proactively adapting our practices as regulations evolve.

• Payroll management: Run payroll operations (including using tools like PayFit if you are familiar), verify data accuracy, and ensure timely and compliant payroll cycles, hand-in-hand with the Finance team.

• Employee lifecycle: Support the onboarding and offboarding processes to provide a seamless and positive experience for all employees.

• Team support: Be the go-to expert for all People Operations-related queries, providing guidance and support to employees and managers.

👀 Who We're Looking For

• Location: You're located in Paris.

• Experience: You have at least 5 years of experience in People Operations or HR Administration within a fast-growing startup/scaleup environment.

• Languages: You are bilingual in French and fully fluent in English as it is our working language.

• Legal expertise: You have a strong grasp of corporate and labor law, and have hands-on experience ensuring legal and regulatory compliance.

• Payroll proficiency: You have managed end-to-end payroll before and are comfortable handling associated complexity; familiarity with PayFit is a strong plus.

• International exposure: It is a plus if you’ve supported HR operations in multiple countries and can navigate various legal frameworks with confidence.

• Detail-oriented & organized: You thrive on precision and structure, ensuring every aspect of HR operations is handled accurately and efficiently.

💎 Our perks

We believe that flexibility and trust are important parts of a company. Our work environment reflects this thanks to:

• Flexible remote: If you live in Paris, you can work from our office or from your place with no constraints. If you live elsewhere, you can get access to a coworking space.

• Work from anywhere: Do you want to travel to Italy for a month and work from there? For up to 3 months a year, you may work from most countries in the world.

On top of that, we offer many perks such as:

• a budget for remote work equipment

• a ClassPass subscription for you to stay in shape wherever you are

• premium health insurance (Alan Blue in France)

• a Swile card for your meals, if you are based in France

• frequent team events and in-person gatherings every quarter!

• and so much more, see here ⏪

🤝 Our hiring process

• 20-min call with the Hiring Manager

• 45-min personality interview with two team members

• A case study followed by a 45-min debrief with team members / For Tech positions: live tests with team members

• 45-min Founders interview

• Reference calls

You might also be invited to meet other team members at the office for a coffee or a drink!