Confido is the AI infrastructure powering modern CPG — the platform that 200+ brands like OLIPOP, Simple Mills, Dr. Squatch, and Tropicana use to run everything from deductions to production planning. Finance, accounting, sales, and operations, unified in one system for the first time.
We're growing 5x year over year with a small team in New York City; the people who join now will shape the product, the culture, and the company itself.
If you want your work on shelves everywhere — and outsized ownership while you build — we'd love to meet you.
About the RoleWe’re looking for a People Operations Manager to own the execution layer of our People function as we scale.
The systems, templates, and processes are already built. Your job is to run them exceptionally well and improve as we scale — making sure every candidate and new hire has a seamless experience from signed offer through onboarding and beyond.
You’ll work closely with the recruiting and leadership teams and report directly to our Talent lead, with significant ownership and autonomy.
What You’ll OwnOffer Paperwork: Own offer letters, DocuSign, offer decks, and offer-related coordination
Onboarding: Run the end-to-end new hire onboarding process through Rippling and Ashby
New hire coordination: Coordinate calendars, onboarding logistics, and first-day (and month) experiences
Immigration: Run visa processes and coordination through Concord, working with employees and immigration counsel
People Operations: Keep employee records, workflows, and People processes running smoothly
Process improvement: Identify opportunities to automate and improve our existing People Ops infrastructure
Performance management: Eventually take ownership of performance management processes, including reviews, cycles, and manager enablement
You’ll have the support and oversight of the Talent lead, but we’re looking for someone who can own the details without needing to be managed through every step.
What We’re Looking For3–6 years of experience in People Operations, HR Operations, Recruiting Operations, or a similar role
Extremely organized and detail-oriented — you naturally stay ahead of deadlines and moving pieces
Strong written and verbal communication skills
Comfortable owning sensitive employee and candidate information with discretion
Experience with HRIS and recruiting tools; Rippling and Ashby experience is a plus
Able to operate in a fast-paced startup environment where priorities move quickly
A strong executor who enjoys building on existing systems rather than starting from scratch
High judgment, responsiveness, and a strong bias toward getting things done
Why This Role
This is a high-leverage role at a company scaling quickly. You’ll inherit a strong foundation of systems and processes and have the opportunity to become the owner of the employee experience after the recruiting process ends.
As we continue to grow, this role can expand significantly across People Operations, performance management, and broader People infrastructure.
Stack: Rippling, Ashby Onboarding, Concord (Visas), Notion, Slack, Claude
🌴 Perks + BenefitsEquity — own a meaningful piece of the company you’re helping build
Fully paid health coverage through Aetna — we cover 100% of employee premiums
Top-tier dental and vision coverage through Guardian
Carrot Fertility Pro — comprehensive fertility and family-forming support
12 weeks of paid parental leave
Unlimited PTO — plus regular 4-day holiday weekends we actually take
401(k) through Vestwell
Paid relocation support — we’ll help you make the move to NYC
Fully equipped workspace from day one — laptop, monitor, keyboard, and a $200 stipend to personalize your setup
Team perks — catered Friday lunches, team dinners, and unlimited coffee + snacks featuring products from the brands we work with
Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Skills Required
- 3-6 years of experience in People Operations, HR Operations, Recruiting Operations, or a similar role
- Extremely organized and detail-oriented, with the ability to stay ahead of deadlines and multiple moving pieces
- Strong written and verbal communication skills
- Ability to handle sensitive employee and candidate information with discretion
- Experience with HRIS and recruiting tools
- Rippling and Ashby experience
- Ability to operate in a fast-paced startup environment with changing priorities
- Strong execution skills and ability to build on existing systems
- High judgment, responsiveness, and a bias toward action
Confido Compensation & Benefits Highlights
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Fair & Transparent Compensation — Pay is positioned at the 90th percentile with clear statements about how salary and equity are set. Relocation to New York City is covered, signaling a strong, upfront approach to total compensation.
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Equity Value & Accessibility — Equity is described as meaningful and part of the standard offering across roles. This emphasis pairs with high cash positioning to enhance total rewards.
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Healthcare Strength — Company-paid medical plus comprehensive dental and vision are advertised as standard. Materials describe healthcare as a tax-free benefit intended to reduce financial burden and support preventive care.
Confido Insights
What We Do
CPG is a multi-trillion-dollar industry, but the path from factory to store shelf still runs on spreadsheets, emailed PDFs, and legacy systems held together with duct tape. Brands lose real time and money every day reconciling data, fighting retailer disputes, and coordinating across finance, sales, and supply chain. We're replacing that manual work with AI agents on a single intelligent platform — from cash application and deductions to demand forecasting, supply planning, and trade promotion management. It's working. We're the infrastructure behind 200+ brands, from OLIPOP to Simple Mills to Dr. Squatch, managing $40B+ in customer revenue, with 5x ARR growth. Backed by Footwork and Y Combinator.
Why Work With Us
You'll never wait for a performance review to get a raise or bonus you've earned. Ownership works the same way: trusted from day one to own things end to end. Need something to do your job better? You won't have to ask twice.
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Confido Offices
OnSite Workspace
We are on-site in Chelsea, New York.
