People Operations Lead

At Prospa, we exist to unleash the potential of every small business. We are building the future of small business and simplifying cashflow by building a leading platform that helps customers make payments, fund growth and reduce admin.

The role

Working side‐by‐side with our Chief People Officer, you will own the day-to-day aspects of People Operations and partner with the business to deliver meaningful improvements to the lives of our Prosparians.

What you will be doing

• Lead People Operations across Australia and New Zealand, for our 280+ Prosparians.
• Lead, coach and mentor our P&C Generalist
• In conjunction with the Chief People Officer, deliver on the annual People Operations strategic plan with priorities that focus on evolving and embedding our systems, processes, and offerings.
• Support leaders with organisational design, cultivating culture, engagement action planning, workforce planning, succession planning and career development & growth.
• Look for opportunities for growth and continuous improvement, with a focus on both scalability and what’s best for our people.  
• Coach capability and build trusted relationships with Leaders, to ensure they are set up for success and engaged in their roles as Leaders of Prospa.
• Use People data and insights to enable decision making, recommendations and advice when partnering with leaders. 
• Use a collaborative approach to projects and problems, engaging the expertise of the broader P&C team and key stakeholders across Prospa.
• Proactively lead all people performance management and investigations with leaders.
• Lead all workplace health, safety, and wellbeing matters.
• Create and communicate policies and procedures in line with government legislation and Prospa culture.

What you'll need to succeed

• You’re passionate about and experienced in all aspects of People Operations 
• Experience planning and executing P&C programs, through to completion 
• You’re able to influence and build strong relationships at all levels
• Excellent written and verbal communication skills
• You’re change management experience, and ability to scale this capability in leaders across the organisation is essential
• An ability to maintain your composure, accept feedback, and achieve success in a fast‐paced and ever‐changing environment 
• You’re proactive, a self‐starter and can successfully work autonomously
• You enjoy data and numbers but also see the big picture
• People leadership experience is advantageous 

What we offer:

As a busy grow getter, our benefits are here to help you be unstoppable in your mission. Whether it's a lofty career goal, investing in your family, saving the planet or simply feeling fulfilled:

• : There's something for everyone including learning days, a learning allowance, leadership programs, CliftonStrengths workshops, digital learning, and biannual companywide learning weeks
• : Think fitness initiatives, seasonal programs (including flu shots, massages, skin checks, wellness classes), additional "Me Days" and access to holistic EAP coaching.
• : Find your fit with flexible working options, top notch office facilities and diverse remote/ travel work options. You can also purchase additional leave and take up to 18 weeks paid parental leave.
• : Join a business that cares and is recertified as carbon neutral. And you can tap into volunteer days, our partnership with Kiva and join a range of employee resource groups.

Why Prospa?

We’re a Best Workplace in Technology for 2024! We embrace diversity in our people and our thinking. You'll find an environment where there's always something new around the corner. It's collaborative, inclusive and respectful. A place where we celebrate who you are, naturally.

We're building the future of small business finance. 

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