Yalo
Hi! This is Yalo! We are on a mission to bring conversational commerce to the world...
Remember how it used to be to interact with businesses that knew and understood you, that could recommend exactly what you needed, and that with a simple message could get you what you wanted??? Yep... neither do we. That is why at Yalo we are marrying the scale of digital commerce with the personalization and simplicity of conversations to help companies delight their users.
We know that traditional SAAS companies focus on first world problems... we don't! Having started in Latin America, our roots are in Emerging Markets and therefore we care about bringing amazing experiences to a population that traditionally has been underserved, such as the small shop owner in Brazil that is ordering online for the first time.
Come Join us in our mission of improving billions of lives through the power of conversational commerce!
Your mission?
As a People Operations Intern, you will play play a key role in supporting the employee lifecycle, from onboarding to offboarding. If you're passionate about helping people, have excellent organizational skills, and are eager to learn about Human Resources, this opportunity is for you!
What are the responsibilities for this role?
- Manage employee benefits by processing changes and providing guidance on policies and procedures.
- Maintain and update employee records to ensure accuracy and compliance.
- Provide administrative support to the People Operations team, including report preparation and file maintenance.
- Assist in HR processes such as updating policies, improving workflows, and implementing HR management systems.
- Foster a positive work environment by promoting company culture and employee engagement initiatives.
- Support office administration and engagement events.
- Contribute to the employee lifecycle, ensuring supplier payments and assisting in hiring processes.
Job Requirements?
- Enrolled in a university program related to Administration, Psychology, Human Resources, or similar fields.
- Strong verbal and written communication skills.
- Ability to handle sensitive information with confidentiality.
- Excellent organizational and time-management abilities.
- Proactive attitude and interest in learning HR practices and processes.
- Basic proficiency in Microsoft Office, particularly Excel and Word.
- Intermediate English and/or Spanish.
- Availability to work on-site twice a week at the Itaim Bibi office
What do we offer?
- Health insurance with no copay.
- Meal voucher through a multi-benefit card.
- Life insurance.
- Dental plan.
- Transportation allowance.
Location and details?
This is a full-time internship for up to 2 years, based in Itaim Bibi, São Paulo. At Yalo, you’ll find a collaborative work environment, learning and development opportunities, and a competitive stipend.
Ready to make a difference in People Operations? Apply now and let’s get to know you!
We care,
We keep it simple,
We make it happen,
We strive for excellence.
At Yalo, we are dedicated to creating a workplace that embodies our core values: caring, initiative, excellence, and simplicity. We believe in the power of diversity and inclusivity, where everyone's unique perspectives, experiences, and talents contribute to our collective success. As we embrace and respect our differences, we strive to create something extraordinary for the benefit of all.
We are proud to be an Equal Opportunity Employer, providing equal opportunities to individuals regardless of race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other legally protected characteristic. Our commitment to fairness and equality is a fundamental pillar of our company.
At Yalo, we uphold a culture of excellence. We constantly challenge ourselves to go above and beyond, delivering remarkable results and driving innovation. We encourage each team member to take initiative and make things happen, empowering them to bring their best ideas forward and contribute to our shared goals.
Top Skills
What We Do
Yalo helps businesses offer a delightful customer experience on their customers' favorite apps – Facebook Messenger, WhatsApp, and WeChat. Every business on Yalo has a virtual assistant with an optimized flow that handles customer requests to the point of payment and fulfillment. If at any point the customer need is beyond what the chatflow is capable of doing, the request gets seamlessly transferred to a human agent to provide resolution. Through the Yalo platform, businesses get an artificial intelligence powered CRM that allows them to handle sales and build personal relationships, at scale, on Facebook Messenger, WhatsApp, and WeChat.
Yalo uses deep learning (a machine learning technique) to have chatbots learn from their human counterparts to continuously improve the experience. The team behind Yalo is composed of Columbia University and Salamanca engineers, former PayPal technical leads, and is supported by a group of investors from New York, Mexico and Latin America.
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