People Operations Intern (12 month fixed term)

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Hyderabad, Telangana, IND
Hybrid
500K-500K Annually
Internship
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
Support end-to-end People Operations onboarding and lifecycle tasks: process onboarding/relocation, respond to People ticketing, maintain Confluence documentation, assist Payroll/Workday actions, gather stakeholder feedback, map and improve processes, track basic metrics, and identify automation opportunities to streamline HR operations.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Onboarding support

  • Support the administrative process of onboarding new joiners, helping ensure the Wiser journey is as smooth as possible with everyone involved kept in the loop

  • Coordinate adaptable onboarding plans in partnership with hiring Leads, and support future changes that align to Wise’s way of working

  • Support the relocation process for new joiners, helping ensure logistics and documentation requirements are handled smoothly

  • Participate with other members of our wider People team in facilitating new joiner engagement & networking

  • Support running local onboarding sessions, sharing relevant new joiner information for that first week (e.g. joiners, benefits, etc)

Wiser support

  • Support the People team’s ticketing desk with a one-team mentality by responding to queries in an efficient and customer-centric way

  • Provide first-line guidance to Wisers on leave policies, supporting a strong end-to-end experience

  • Support internal transfers and relocation requests, ensuring onboarding and offboarding actions are completed

  • Support processing Workday actions in relation to the Wiser lifecycle

  • Help ensure operational onboarding and offboarding steps are completed, working closely with Workplace, User Technology and People Services teams to keep processes running smoothly

  • Maintain team content on Confluence, ensuring information to Wisers is transparent, convenient, easy to remember and updated, thinking globally as well as locally for process efficiency, alignment and speed

  • Support the Payroll team with documentation and/or information needed to process changes (joiners, benefits, leavers, etc)

  • Produce standard employment documentation (e.g. reference letters, contract changes, etc) with support and guidance from the team

Research, process enhancement & documentation

  • Conduct research and gather feedback from stakeholders (e.g. new joiners, hiring leads, People team) to identify friction points and improvement opportunities across the Wiser lifecycle

  • Support process enhancement work by mapping current workflows, proposing improvements, and helping implement updates to improve clarity, speed and consistency

  • Create and maintain clear documentation (SOPs, checklists, templates) for recurring processes and knowledge sharing

  • Track and report basic operational metrics (e.g. ticket themes, onboarding volumes, turnaround times) to support continuous improvement

Innovation + automation

  • Identify opportunities to streamline repetitive tasks through automation (e.g. templates, workflows, Workday/Confluence enablement, ticketing macros), partnering with the team to test and roll out improvements

  • Support standardisation of forms, communication and trackers to reduce manual work and improve the Wiser experience

  • Contribute ideas for improving tooling, self-serve guidance and ways of working across the People operations journey

 

Note: This is a 12-month fixed-term contract with the potential for extension or conversion into a permanent role based on individual performance, business needs, and headcount availability.

Qualifications

Education & Graduation
Graduation Year: Recent graduates from the 2025 or 2026 batch.
Degree Backgrounds: Bachelor’s or Master’s degree in (but not limited to):
Human Resources Management / Business Administration (BBA, MBA, BMS)
Social Sciences / Psychology / Organisational Behaviour/ English Literature / History / Commerce / Information Technology (or related fields with a strong passion for People Operations and HR Tech)

Key Skills & Attributes

  • Customer-Centric and Problem-solving Mindset: Empathetic, approachable, and proactive communication skills to deliver a seamless experience for new joiners and existing employees
  • Process & Tech Savvy: Comfortable learning HR systems (like Workday), documentation tools (like Confluence), and ticketing systems; an interest in using basic automation, templates, or AI tools to streamline repetitive work is a huge plus.
  • Detail & Organisation: Strong organisational skills with keen attention to detail when handling employment contracts, payroll support data, and compliance documents.
  • Adaptability & Collaboration: Thrives in a fast-paced, global environment with a strong "one-team" collaborative spirit.

Additional Information

Benefits

  • Salary: INR ~500,000 INR/year, prorated as per the contractual agreement
  • Transport to nodal points + Meals (Monday Breakfast, Wednesday Lunch & Friday Snacks)
  • Time off
  • Annual Leave (Vacation): 24 days/year (pro-rated)
  • Casual Leave: 12 days/year (pro-rated)
  • Public Holidays: 9 days
  • Fun office with social activities & embrace global connection during Mission Days
  • Be part of a global team with a global mindset 
  • Participating in our Annual Mission days

 

Additional information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Skills Required

  • Recent graduate (Graduation Year 2025 or 2026)
  • Bachelor's or Master's degree in HR, Business, Social Sciences, Psychology, Organisational Behaviour, Commerce, Information Technology, or related field
  • Customer-centric communication and problem-solving skills
  • Comfortable learning and using HR systems (e.g., Workday), documentation tools (e.g., Confluence), and ticketing systems
  • Strong attention to detail and organisational skills when handling contracts, payroll data, and compliance documents
  • Adaptability and ability to collaborate in a fast-paced, global environment
  • Interest in using basic automation, templates, or AI tools to streamline repetitive work

What the Team is Saying

Surendra
Smrithi
Pavan
Jennifer
Lindsay
Lauren

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The Company
9,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Flexible
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