The Role
Supports recruitment, onboarding, offboarding, compliance documentation, employee engagement, benefits administration, and recurring People Operations tasks. Responsibilities include screening applicants, scheduling interviews, maintaining ATS records, coordinating new-hire logistics, tracking HR checklists and training, organizing events, and handling confidential employee information. The role is hybrid in Chicago and requires strong organization, communication, attention to detail, and 1–2 years of relevant experience.
Summary Generated by Built In
Reporting directly to the Sr. Manager, People Operations, the People Operations Coordinator will provide hands-on support to our Recruitment and People/HR functions as the team continues to grow. This is a hands-on role at the heart of the People team: you'll help keep hiring and the employee experience running smoothly, and gain a front-row view of how a growing company brings people in and supports them.
You'll contribute to the success of recruiting and employee programs by executing the day-to-day tasks with accuracy and consistency. This is a great fit for someone who is highly organized, reliable, and detail-focused, takes direction well, and wants to build a foundation across both the recruiting and HR sides of a People function.
Key Responsibilities
Recruitment Support:
- Review incoming applications against defined criteria and complete entry-level candidate screenings as directed
- Schedule interviews across candidates, hiring managers, and panels
- Draft and post recruitment content, including LinkedIn posts, using guidance from the team
- Assist with the university recruitment schedule, including logistics and follow-ups
- Keep our Applicant Tracking System clean and current: update candidate statuses, scorecards, and records as needed
Onboarding & Offboarding:
- Coordinate new hire welcome kits
- Handle first-day and first-week logistics, including equipment requests and account setup tickets
- Track and update onboarding and offboarding checklists in Monday.com
- Keep the company org chart current
Compliance & Documentation:
- Track completion of required compliance trainings and follow up with employees
- Maintain filing hygiene for HR and employee documentation
Engagement & Culture:
- Coordinate birthday and work anniversary recognition
- Support logistics for company events, all-hands, and culture committee initiatives
Benefits & General People Ops Support:
- Send reminders and track outstanding people tasks (performance reviews, employee surveys, and similar recurring items)
- Take on additional People Operations tasks as assigned, and flag process gaps or ideas to the team
Skills, Knowledge and Expertise
- A bachelor's degree or higher, or a comparable mix of education, experience, and skills
- 1-2 years of relevant experience in HR, recruiting, or People Operations
- Proficient with Microsoft Office or Google Docs; familiarity with an ATS or HRIS (Pinpoint a plus) and project management tools (Monday.com a plus)
- Strong written communication skills, including comfort creating recruiting content for platforms like LinkedIn
- Excellent organizational skills and a great attention to detail
- Comfortable with repetitive, detail-heavy work and following established processes consistently
- Discretion and good judgment when handling confidential employee information
Candidates should possess the following attributes:
- Highly organized, process-minded, and dependable with follow-through on recurring tasks
- Genuine interest in supporting people, whether candidates or current employees
- Receptive to direction and feedback, with good judgment on when to ask questions or escalate
- Strong communicator, able to collaborate across the People team and the broader organization
- Ability to meet deadlines, prioritize, and multi-task in a fast-moving environment
Benefits
- Full-time position with a strong competitive base salary
- Access to benefits, including Healthcare, Dental and Vision
- Unlimited PTO
- Participation in Big Happy stock program
- Paid Parental Leave
- Team Happy camaraderie and encouragement every step of the way as we celebrate the wins and opportunities to fail fast and learn and continue on your upward trajectory in your career
- Ability to be yourself and be successful and valued for your contributions
Location
Chicago, IL | Hybrid, 3 days in-office
Compensation
The total compensation range for this role in the US is $55,000-71,500 base salary + bonus. Actual base pay is between $55,000-$65,000 and will depend on factors such as experience, skills, and location. The total compensation package may include bonuses, equity, and comprehensive benefits.
About
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Skills Required
- Bachelor's degree or higher, or a comparable combination of education, experience, and skills
- 1–2 years of relevant experience in HR, recruiting, or People Operations
- Proficiency with Microsoft Office or Google Docs
- Familiarity with an applicant tracking system or HRIS
- Strong written communication skills, including comfort creating recruiting content for platforms such as LinkedIn
- Excellent organizational skills and attention to detail
- Ability to perform repetitive, detail-heavy work and consistently follow established processes
- Discretion and good judgment when handling confidential employee information
- Highly organized, process-minded, dependable, and able to follow through on recurring tasks
- Ability to collaborate, meet deadlines, prioritize, and multitask in a fast-moving environment
- Familiarity with Pinpoint
- Familiarity with Monday.com
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The Company
What We Do
Big Happy is a creative-first, performance-powered adtech platform that transforms everyday screens into unforgettable experiences, specializing in high-impact mobile and DOOH advertising by combining cutting-edge creative with publisher media to drive brand outcomes.
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