People operations generalist

📐 About this role

We’re looking for a dedicated and self-motivated People Ops Generalist to join our People team in our NYC office. We're building a world-class organization and are looking for a highly personable, highly organized person who can collaborate across teams and stakeholders. You are keen on creating a quality candidate-to-employee experience and managing all aspects of People Operations functions. You love taking initiative and coming up with new ways to ensure the health and growth of employees.

As a key member of our People team, you’ll be instrumental in helping us build processes and programs that scale with company growth.

🦸🏻‍♀️ Your responsibilities

• Lead and own our in-person new-hire onboarding sessions in NYC office hub (every 2 weeks)

• Participate in the planning, coordination, and execution of People team initiatives including company events, employee experience projects, and various other enablement initiatives

• Assist people team with end-to-end delivery of People Operations, such as on-boarding/off-boarding, managing our People team ticketing system, visa-related requests, payroll, time off requests, employment verifications and leave management

• Lead the team through audits and regularly update our employee handbook, processes, and programs to maintain compliance and industry standards

• Design new & efficient workflows between cross-functional teams and key stakeholders (Recruiting, Finance, Legal, IT, and Compliance)

• Collaborate with employees and legal teams/government agencies to ensure case processing for immigration visas and global mobility

• Handle confidential employee relations matters with discretion and professionalism

• Support the rollout of organizational changes or new systems, ensuring smooth transitions for employees

⭐️ Is this you?

• 3+ years in a Human Resources / People Operations role, preferable at a high-growth tech company

• SHRM / PHR certification a plus

• Experience building, maintaining, and presenting HR data analytics

• Excellent problem solving skills

• High emotional and social intelligence with experience fostering positive, strong relationships with diverse groups of people

• Excellent verbal and written communication skills that demonstrate a high level of professionalism

• Highly organized and detail-oriented; you can handle multiple projects and dynamic priorities without missing a beat

• Passionate about people and how they function together to create a valuable organization

And:

• Proactive communication skills, both sync and async

• Intrinsically motivated: you set the highest possible bar for what you build, write, ship

• Incredibly curious and an active listener

• A great presenter

• A genuine leader

• A natural affinity to our values of Connect, challenge, own

🍩 Benefits & perks (US Full-time employees)

• Generous PTO, plus company holidays

• Medical, dental, and vision coverage for you and your family

• Paid parental leave for all parents (12 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

• Flexible spending account and dependent FSA options

• Health savings account for eligible plans with company contribution

• Annual work-life stipends for:

  • Home office setup, cell phone, internet

  • Wellness stipend for gym, massage/chiropractor, personal training, etc.

  • Learning and development stipend

• Company-wide off-sites and team off-sites

• Competitive compensation, company stock options and 401k

WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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