People Operations Executive

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

Reporting to the People Director, you will create impact within our People Operations Team, within the People Capability. You will be a key operational support function, ensuring the smooth processing and management of essential HR and payroll activities for the APAC - Australia, India, Singapore, South Korea and Japan region.

You will help align operational activities with the broader People team and agency objectives, driving efficiency and accuracy across various employee lifecycle processes.

Your primary responsibilities will include:

• Handle people operations for APAC - Australia, India, Singapore, South Korea and Japan

• Responsible for all pre-joining documentation, payroll and systems onboarding and offboarding

• Ensuring a seamless and positive employee experience at all touchpoints

• Manage administration for all elements of the employee life cycle, including preparing and collecting documents for new joiners, verifying documents, issuing contracts, leaver communication, and employment changes

• Assist with the administration for onboarding freelancers/temporary workers, ensuring appropriate checks are completed as per local legislation

• Responsible for checking and overseeing all data in the HRIS platform and managing administrative tasks and changes for the team, resolving queries and ensuring all people changes are reflected accurately in the system and on the payroll

• Work closely with payroll to support accurate payment-related documentation is provided

• Act as the first point of contact for People Operations queries and requests, providing timely and effective support to Regional Partners, APAC payroll manager, employees and Line managers

• Provide staff reports, work with the HRIMS software to respond to people partner requests for employee data

• Ensure legal compliance for work permits, visas, and Right to Work checks, collaborating with regional partners on regulatory standards

• Continually review and refine processes for consistency and efficiency & evaluate their effectiveness

• Complete the monthly payroll input, verifying all data is accurate and submitted before the deadline

• Manage employee benefits administration, such as medical insurance, life insurance & pension fund schemes where applicable

• Offer support on special People Operations projects at the global and regional levels as required

• 3+ years of experience in People Operations in a UK organisation or supporting the UK region, HRIS administration, or HR shared services roles, with increasing levels of responsibility

• You have experience and understanding in UK Payroll Inputs & System Management, Benefit Administration

• Experience with ADP WorkforceNow or a similar platform, including employee data management, benefits administration, payroll input processing, and reporting is a plus.

• Familiarity using Sage (e.g., Sage HRMS or Sage Intacct) for data reporting, accounting interface, or benefits reconciliation preferred

• Experience in generating reports, conducting audits, and performing data analysis using tools within ADP and Sage, as well as Excel (pivot tables, v-lookup, etc.)

• Experience managing or supporting HRIS integrations with third-party systems (e.g., ATS, payroll, finance platforms) is a plus

• Exceptional organizational skills and attention to detail with a proven ability to manage multiple priorities and deadlines in a fast-paced environment

• You will collaborate cross-functionally and influence stakeholders across People, Payroll, Finance, and Legal functions

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll be eligible to join our discretionary annual bonus scheme.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn.

🏦 Jellyfish contributes to your retiral benefits via Provident Fund (PF) contribution

Jellyfish provides best in class group medical insurance & life insurance cover to employees

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].