About us:
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.
What You’ll Be Doing:
We are looking for a People Operations Coordinator to own onboarding and payroll administration. You’ll be part of a remote-friendly team reporting directly to the Senior Manager of People Operations and working closely with the Senior People Operations Generalist.
In this role you’ll:
- Act as the administrative expert for the entire employee lifecycle, supporting the end-to-end administration of onboarding, role changes, and offboarding, all managed through Rippling.
- Serve as the primary point of contact for new hires, representing Grow throughout their onboarding journey and welcome sessions. A passion for Grow’s culture and product is essential for success in this role.
- Own onboarding duties include managing new hire communications, conducting background and exclusion checks, and coordinating with internal stakeholders regarding onboarding logistics.
- Manage benefits administration including billing reconciliation, Evidence of Insurability requests and partnering with our broker to fully resolve employee benefits inquiries.
- Provide general administrative support for the People function and serve as main point of contact for inbound employee requests via our ticket management system
- Communicate effectively with a high level of customer service and maintain a professional working relationships within Grow and other third-party vendors
- Responsible for providing payroll administration support to Senior People Operations Generalist as needed
- Identify issues and concerns as they arise and proactively recommending a plan for resolution
Salary range: $73,000-85,000
You’ll Be a Good Fit If:
- You are adaptable, agile, and have People Operations experience at a startup or fast growing organization
- You have strong foundational understanding of payroll administration practices
- You have excellent written and verbal communication skills, including the ability to communicate with a diversity of people in a high-touch, personalized manner.
- You are highly proficient with Microsoft Excel & Google Suite and have strong analytical skills
- You are comfortable with a high volume and evolving workload; open-minded to learning new skills
- You have the ability to maintain and protect confidential data with great discretion, judgment, and the highest standard of honesty and integrity.
- You have an understanding of industry laws, regulations and standards
If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.
Note: Please upload your resume in PDF format
Benefits
- The chance to drive impact within the mental healthcare landscape from day one
- Comprehensive health insurance plans, including dental and vision
- Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
- Flexible working hours and location (remote OR in-office, your choice!)
- Generous PTO
- Company-wide winter break
- Mental health mornings (2 hours each week)
- Team meditation
- Wellness Stipend
- In-office lunch and biweekly remote lunch on us!
- Continuous learning opportunities
- Competitive salary
- The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities
#LI-REMOTE
Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
What the Team is Saying
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What We Do
We believe that therapy is an essential part of becoming the best versions of ourselves. No matter who you are or where you are starting, it’s more than support through challenge - it’s the foundation to grow, heal and lead lives that are more resilient, empathic, hopeful and powerful.
Everyone should have the opportunity to receive personalized therapy, and therapists should be able to serve the communities they care about most, not just the 10% of people who can afford to pay out of pocket.
Our mission is to get more people into therapy by bridging the gap between therapists and people seeking mental health care.
Grow Therapy empowers independent therapists to launch and grow thriving in-network private practices by enabling them to tap into large scale credentialing, referrals, administrative and community support enabled by our passionate team/products. When therapists no longer have the hassle of mundane admin tasks like billing and insurance claims or the limitations of out-of-pocket-only payment options, they can provide care to the communities who need it most!
To achieve our lofty ambitions, we’re building an ambitious team of entrepreneurs and mission-driven go-getters. Our founders come from Harvard Medical School, Stripe, and Blackstone, and bring Grow’s mission to life from the inside-out, promoting holistic wellness for all team members. We balance our determination with a culture that champions well-being, from unlimited PTO and a Winter Break to Mental Health Mornings and learning and wellness stipends.
Grow is backed by top VCs and angel investors, including leaders from SignalFire, Village Global, Airbnb, Nurx, PatientPing, and Blackstone. We have a long way to go to maximize our impact, but if we do our job well, in the coming years we will make a difference in countless lives. We hope you’ll join us!
Gallery
Grow Therapy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are remote first with an optional office in NYC.
