People Operations Associate

Posted 11 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
60K-70K Annually
Junior
Logistics • Software • Transportation
The Role
Manage full-cycle recruitment, maintain employee and candidate records, oversee office facilities and workplace operations, support payroll and benefits administration, ensure legal compliance, handle employee inquiries, drive engagement initiatives, and assist People Operations Manager with projects and administrative tasks.
Summary Generated by Built In
At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America, the Middle East and now have our sights on taking our best-in-class technology to the rest of the world. And we need your help to get us there!

We are looking for a People Operations Associate, based in New York City, to join our team! The ideal candidate has experience working in fast-paced, dynamic environments and can help scale and manage our rapid growth across NYC. 

What you will do:

  • Manage the full-cycle recruitment process, including sourcing, screening, interview coordination, offers, and onboarding.
  • Maintain accurate and up-to-date employee and candidate records in personnel files and the applicant tracking system.
  • Oversee office facilities and day-to-day workplace operations, including equipment, supplies, maintenance, and vendor coordination. 
  • Ensure compliance with applicable employment laws, regulations, and internal policies.
  • Support payroll administration and maintain accurate payroll records; prior payroll experience is preferred. 
  • Support employee requests, benefits administration, and general People Operations inquiries.
  • Support the development and implementation of employee engagement initiatives.
  • Assist with projects and other administrative duties assigned by the People Operations Manager.

What we seek:

  • Bachelor’s degree in Human Resources, Business Administration, Psychology, Communications, or a related field.
  • Approximately 1-2 years of recruiting, Human Resources, or administrative experience. 
  • Excellent written and verbal communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Professional judgment and the ability to handle confidential information.
  • Proficiency with Google Workspace or Microsoft Office.

To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.us/en-us/candidate-privacy-notice

Skills Required

  • Bachelor's degree in Human Resources, Business Administration, Psychology, Communications, or related field.
  • Approximately 1-2 years of recruiting, Human Resources, or administrative experience.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Professional judgment and the ability to handle confidential information.
  • Proficiency with Google Workspace or Microsoft Office.
  • Prior payroll experience.

Lalamove Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lalamove and has not been reviewed or approved by Lalamove.

  • Strong & Reliable Incentives Incentive programs such as missions, bonuses, and vehicle‑sticker promotions are highlighted as ways to boost driver earnings, with occasional commission reductions further enhancing take‑home. These extras can make the platform appealing for supplemental income and busy periods.
  • Healthcare Strength Corporate roles in some markets describe access to employer‑provided medical and dental coverage. This indicates a conventional health benefits baseline for office staff.
  • Leave & Time Off Breadth Office locations reference paid holidays, sick leave, and some work‑from‑home flexibility. This points to standard time‑off provisions for corporate employees in select markets.

Lalamove Insights

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The Company
HQ: Hong Kong
4,387 Employees
Year Founded: 2013

What We Do

Established in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in over 20 markets across Asia, Latin America, and the United States connecting over 7 million customers with a pool of over 700,000 driver partners. Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.

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