A People Operations Associate to serve as a founding member of Nitra’s People function and build the operational backbone of HR from the ground up. As a Series B company scaling toward unicorn status, we need someone who can stand up the systems, processes, and programs that allow us to hire, develop, reward, and retain exceptional people at pace — without slowing the business down.
This is a rare, high-ownership opportunity to define how a category-defining company runs its People operations. You won’t be inheriting a playbook; you’ll be writing it. You’ll own the infrastructure behind performance reviews, compensation, onboarding and offboarding, compliance, and manager and leadership enablement — partnering directly with leadership across the company. We’re looking for a high-achieving, detail-obsessed operator who treats People Ops as a discipline of systems and rigor, not just policy.
Your responsibilities will include:
- Build core People Ops infrastructure — stand up and own the HRIS, employee records, policies, and the workflows and documentation that keep a fast-growing org running cleanly and compliantly.
- Design and run performance review cycles — build a structured, defensible performance management process end to end, including calibration, manager guidance, and the cadence and tooling behind it.
- Own compensation analysis and structure — support benchmarking, leveling frameworks, and compensation bands; help operationalize merit, promotion, and equity processes with consistency and rigor.
- Create a world-class onboarding experience — design and run structured onboarding so every new hire ramps quickly, understands the bar, and feels set up to win from day one.
- Manage offboarding — run a thoughtful, compliant offboarding process that protects the company and treats departing team members with respect.
- Drive team enablement and manager and leadership training — build and coordinate programs that level up managers and leaders, from new-manager fundamentals to ongoing development.
- Own HR compliance — maintain compliance with federal, state, and multi-state employment requirements, including leave, classification, and recordkeeping, and keep policies current as we scale.
- Build people analytics and reporting — establish the metrics, dashboards, and reporting that give leadership visibility into headcount, retention, performance, and the health of the org.
- Be a trusted point of contact — serve as a go-to resource for employees and managers on People matters, handling sensitive situations with discretion, judgment, and care.
- Partner cross-functionally — work closely with leadership, recruiting, finance, and operations to ensure People programs reinforce the way the business actually runs.
You have:
- 3+ years of experience in People Operations, HR, or a closely related operations role, ideally at a startup or high-growth environment.
- A track record of building processes and infrastructure from scratch — you’ve created systems where none existed, not just maintained existing ones.
- Hands-on experience across the People Ops stack: HRIS administration, performance review cycles, onboarding/offboarding, and compliance.
- Comfort working with data and analysis — you can pull, structure, and reason about compensation benchmarks, headcount, and people metrics, and turn them into clear recommendations.
- Strong working knowledge of US employment law and HR compliance, including multi-state considerations.
We offer:
- Equity - Everyone at Nitra is an owner. When the company wins, you win
- Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra
- Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options.
- Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match
- Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.
Skills Required
- 3+ years of experience in People Operations, HR, or a closely related operations role
- Track record of building People processes and infrastructure from scratch
- Hands-on experience across the People Ops stack: HRIS administration, performance review cycles, onboarding/offboarding, and compliance
- Comfort working with data and analysis, including compensation benchmarking, headcount, and people metrics
- Strong working knowledge of US employment law and HR compliance, including multi-state considerations
- Experience at a startup or high-growth environment (ideal)
What We Do
Nitra’s mission is to overhaul the healthcare industry with radically efficient and transparent solutions. Nitra empowers providers to find the right balance between supporting their patients and running their practice – starting with tools that deliver a simpler, smarter way to manage their spending. Nitra solutions integrate seamlessly with the complex business processes of the industry. Our goal is to provide an ecosystem that helps doctors better manage their practices, so they can focus on their patients. Starting with the first business card built specifically for doctors, Nitra will expand to bring physicians and medical clinics around the country the loans, accounts, payments, and expense management products they expect, in an all-in-one platform powered by machine learning and blockchain technologies. The company was created by unicorn founders who have successfully scaled to thousands of customers. They are joined by an ambitious and experienced team from Amazon, American Express, Citi, Dropbox, Facebook, Mastercard and PayPal. The team is supported by an expert group of Advisors such as the cofounders of Square and Xendit, executives from Intuit, Governors and White House senior staffers, and is backed by some of the world’s leading VCs such as Andreessen Horowitz and NEA. Interested? We are growing fast and actively building our team. Look at our job postings and let us know where you fit!
