Key Responsibilities:
Conduct training needs assessments across clinical and administrative departments.
Develop and deliver training programs on topics such as patient safety, compliance, leadership, and soft skills.
Support onboarding and continuing education for healthcare professionals (e.g., nurses, technicians, administrative staff).
Collaborate with department heads to identify skill gaps and create targeted development plans.
Ensure training programs comply with healthcare regulations (e.g., HIPAA, OSHA, Joint Commission standards).
Evaluate training effectiveness using metrics such as patient outcomes, employee performance, and satisfaction surveys.
Manage Learning Management Systems (LMS) and maintain accurate training records.
Coordinate with external training providers, accrediting bodies, and professional associations.
Promote a culture of continuous learning and professional development.
Qualifications:
Bachelor’s degree in Human Resources, Healthcare Administration, Education, or a related field, or commensurate experience.
5+ years of experience in talent development, preferably in a healthcare setting.
Strong facilitation, communication, and project management skills.
Experience with LMS platforms and e-learning tools.
Key Competencies:
Understanding of clinical workflows and healthcare operations
Instructional design and adult learning principles
Empathy and cultural competence
Analytical and data-driven decision-making
Collaboration across multidisciplinary teams
Top Skills
What We Do
InnovaCare Health improves the lives of members and physicians through innovative solutions for value-based healthcare. In each unique market the company serves, InnovaCare works across the healthcare ecosystem – with patients, providers, payers and other partners – to increase access to high-quality, affordable care.
Based in White Plains, N.Y., InnovaCare has been on the forefront of value-based care for more than a decade, distributing risk and developing proprietary technologies to inspire patient and provider engagement. Through an integrated portfolio of health plans, medical service organizations, clinical networks and more, the company manages more than 500,000 lives, including more than 150,000 dual-eligible beneficiaries. InnovaCare’s Medicare Advantage plans have received NCQA accreditation and 4.5-star quality ratings from the Centers for Medicare and Medicaid Services (CMS).
