Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.
Job DescriptionAs a People Experience Specialist, you will play a pivotal role in supporting line managers with all aspects of the team member lifecycle, encompassing absence management, performance, grievance resolutions, and disciplinary procedures. Your expertise and guidance will enable line managers to make informed decisions and foster a positive, productive work environment. By ensuring that our leaders are equipped to handle these critical areas competently and compassionately, you will help instil happiness and well-being into the lives of our team members. Your enthusiasm will be instrumental in upholding our commitment to doing the right thing for our people.
QualificationsAs People Experience Specialist, you will…
- Support line managers with absence management, performance, grievance resolutions, and disciplinary procedures.
- Foster open and transparent communication between line managers and their team members.
- Enhance team member morale and commitment through positive workplace relations.
- Implement effective strategies to resolve conflicts amicably and maintain harmony in the workplace.
- Ensure adherence to policy and employment law, avoiding legal issues.
What you’ll bring…
- Qualified or actively studying towards CIPD Level 3, although not essential as training can be provided.
- Experience in the Retail or Hospitality sectors and a good understanding of employee relations.
- Knowledge of people practices, policies, and processes, including grievance, AWOL, absence, payroll, HR compliance.
- Strong communication skills and the ability to have difficult conversations, including conflict resolution experience.
- Strong problem-solving and troubleshooting skills, able to analyse and find effective solutions.
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Skills Required
- Experience in the retail or hospitality sectors and understanding of employee relations
- Knowledge of people practices, policies, and processes (grievance, AWOL, absence, payroll, HR compliance)
- Strong communication skills and ability to conduct difficult conversations and conflict resolution
- Strong problem-solving and troubleshooting skills
- Qualified or actively studying towards CIPD Level 3
What We Do
Greene King is the United Kingdom's leading pub retailer and brewer, operating a network of approximately 2,700 pubs, restaurants, and hotels across England, Wales, and Scotland. With over 200 years of heritage, the company focuses on delivering exceptional hospitality experiences and brewing renowned ales at its historic breweries in Bury St Edmunds and Dunbar.
